Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kallie Ann Rupe

OGDEN,UT

Summary

Experienced in overseeing sales strategies and consistently increasing revenue by 20% annually. Skilled at identifying market trends, developing innovative solutions, and nurturing client relationships. Passionate about driving organizational success, maintaining a solutions-oriented approach, and fostering a culture of excellence. Seeking a dynamic role to further leverage demonstrated skills, tackle new challenges, and drive business growth.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Branch Manager

AAA Insurance
03.2015 - 06.2025
  • Highly driven and goal-oriented professional with a proven track record of surpassing sales targets and exceeding expectations. Achieved annual sales goals every year while in this position. Am the only manager to achieve branch SH goal within the company since the launch in 2020.
  • Motivated self-starter with relentless focus on results, leveraging persistence and resilience to overcome challenges.
  • Led, trained, and motivated sales teams to achieve and exceed sales targets, resulting in consistent production growth year over year for the past 10 years.
  • Demonstrated managerial courage by making difficult decisions to improve team performance and business outcomes.
  • Fostered a positive and energetic work atmosphere by encouraging team collaboration and celebrating team successes.
  • Fostered an open and collaborative team environment by encouraging transparent communication and actively seeking feedback, which enhanced team cohesion and morale.

Insurance Agent

AAA Mountain West Group
04.2014 - 03.2015
  • Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
  • Generated sales leads through direct referrals, networking, and targeted market campaigns, achieving a minimum 34% conversion rate MOM.
  • Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
  • Managed a diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
  • Monitored industry trends to stay current on emerging risks, allowing proactive identification of potential gaps in client coverage.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Utilized CRM software to manage client relationships.
  • Successfully sol and managed commercial auto and property insurance policies for diverse clients, consistently achieving sales target for 5 years.

Sales and Service Expert

AAA Mountain West Group
07.2013 - 04.2014
  • Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
  • Collaborated with cross-functional teams to drive cohesive sales approach, optimize my overall performance, and finished #1 within the region my first year in this role.
  • Generated sales leads through outbound calls, incoming calls, branch foot traffic and emails to build robust pipeline.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective product presentation and client relationship management.
  • Leveraged CRM tools effectively to track customer interactions, monitor progress towards goals, and maintain organized account records for seamless communication across teams.
  • Utilized persuasive communication skills to successfully negotiate deals and close contracts.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.

Sales Representative

Aflac Insurance
08.2012 - 07.2013
  • Promoted and sold insurance products to individuals and businesses, increasing client base and revenue.
  • Developed customized insurance solutions based on client needs and financial situations.
  • Built strong customer relationships through excellent communication and follow-up.
  • Achieved sales targets consistently and contributed to team growth. Achieved sales award my first year for top performance within my division.

Department Manager

Nordstrom
04.1995 - 08.2012
  • Led a team of sales associates, providing coaching and mentorship to improve performance and achieve sales goals. Achieved many awards while in this role. In 2011, I achieved outstanding manager of the month every month that year. In 2010, I ran a 34% increase for the year while every other department ran a decrease for the year.
  • Developed and implemented sales strategies that increased departmental revenue.
  • Handled employee relations, including hiring, training, performance reviews, and terminations.
  • Coordinated with upper management to execute promotional campaigns and operational initiatives.
  • Leveraged CRM tools effectively to track customer interactions, monitor progress towards goals, and maintain organized account records for seamless communication across teams.

Education

High School Diploma -

Bonneville High
Ogden, UT
05.1994

Skills

  • Sales performance management
  • Implementation of growth strategies
  • Skilled in adjusting to market trends
  • Trust-building sales approach
  • Interpersonal communication
  • Trend assessment proficiency
  • Retention strategy development
  • Team development and coaching
  • Outcome-driven mindset
  • Business development proficiency
  • Skilled negotiator for win-win outcomes
  • Motivated under pressure
  • Service excellence

Certification

  • Property & Casualty (P&C) License
  • Life and Medical Insurance License

Timeline

Branch Manager

AAA Insurance
03.2015 - 06.2025

Insurance Agent

AAA Mountain West Group
04.2014 - 03.2015

Sales and Service Expert

AAA Mountain West Group
07.2013 - 04.2014

Sales Representative

Aflac Insurance
08.2012 - 07.2013

Department Manager

Nordstrom
04.1995 - 08.2012

High School Diploma -

Bonneville High

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