Kallie Callen
Greenville
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Temp Registered Dental Hygienist
Self Employed
05.2024 - Current
- Helping surrounding office in need of a last minute Dental Hygienist in the Montgomery/Prattville areas.
- Worked for General, Pediatric and Periodontal dentists as a RDH.
- Demonstrated excellent interpersonal skills while interacting with patient’s family members and colleagues.
- Educated patients regarding proper oral hygiene practices including brushing, flossing and nutrition counseling.
- Fill In Dental Hygienist
Practice Manager
Premier Dental Group
01.2023 - 05.2024
- Trained new staff on practice policies and procedures while providing ongoing feedback and coaching.
- Oversaw financial operations such as budgeting, billing, and collections.
- Supervised and provided guidance to staff members, motivating them to perform their best.
- Ensured compliance with all applicable laws including HIPAA regulations by implementing best practices in document management.
- Managed daily operations including scheduling appointments, verifying insurance coverage, handling customer inquiries and resolving complaints.
- Reported monthly productivity results to providers and staff.
- Worked insurance and patient aging.
- Performed budgeting duties such as forecasting expenses, preparing financial statements and monitoring accounts receivable and payable.
- Practice Manager
Practice Manager of Operations
Montgomery Family Dental Care
10.2021 - 01.2023
- Serve as a business partner to the supported Doctor, ensuring the office delivers unparalleled support and service to both Doctor and patients.
- Helped the company get out of debt and profiting within 3 months.
- Insurance and patient aging cleaned up in impeccable time.
- Proficient in insurance verification and aging.
- Guide your team by focusing on constant and never-ending improvement, creating an environment where team members become masters of their individual roles.
- Select, onboard, train, coach, and retain world-class team members.
- Oversee the daily operations of the office, including things like working patient dental claims, managing payments, auditing accounts, reviewing accounts for collections, and resolving patient issues.
- Review, analyze and use business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new dental and facility staff
Registered Dental Hygienist
Dr. Scott Harris, DMD
07.2019 - 10.2021
- Hygienist, treating several patients a day.
- Skilled in patient assessment, treatment planning and explanation, executing dental hygiene/periodontal treatment and scheduling follow-up appointments.
- Evaluate clinical findings, medical history and previous dental records and integrating the information into a plan for excellent dental hygiene.
- Proficient in many areas of modern dental practice including: Digital radiography, Intra-Oral camera, soft tissue management, and application of topical, varnish, Oraquix and sealants.
- Effective periodontal evaluation and treatment include: Periodontal charting, Sonic and Ultrasonic instrumentation, Scaling and Root Planning, and Oral Hygiene instructions.
- Assisted Dr Harris full time the last 3 months of my employments.
- Registered Dental Hygienist
Registered Dental Hygienist
Steineker and Dillon Cosmetic and Family Dentistry
05.2014 - 07.2019
- Hygienist treating several patients a day, skilled in patient assessment, treatment planning and explanation, executing dental hygiene/periodontal treatment and scheduling follow-up appointments.
- Osha Coordinator.
- Team leaders for Assistants then promoted to Team Leader for the Hygiene Department.
- Registered Dental Hygienist
Dental Assistant/Front Desk Coordinator/Insurance Coordinator/Treatment Planner Dental
Blue Bonnet Dental Care
05.2013 - 08.2014
- Intership for Dental Assisting.
- Dental Assistant/Front Desk Coordinator/Insurance Coordinator/Treatment Planner Dental
Project Manager Supervisor
Alabama Rural Coalition for the Homeless
01.2009 - 07.2011
- Felicia Watkins 334-273-0668, ARCH, I was in charge of 14 different Case Managers.
- Each manager went through me to start approval for an individual who needed housing.
- I helped train these case managers on software we had to use daily.
- Organization skills were needed when dealing with multiple application and purchase orders daily.
- Project Manager Supervisor
Education
Alabama Dental Hygiene Program - undefined
Alabama Dental Hygiene Program
AL07.2017
Dental Assisting Program - undefined
Fortis College
AL01.2013
High School - undefined
Highland Home High School
01.2008
Skills
- Trios 3D Scanner
- Eaglesoft
- Dentrix
- ECentral
- Insurance Verification
- Insurance Aging
- Understanding of dental terminology
- Knowledgeable in Infection Control techniques
- Implementation of cost cutting techniques
- Good interpersonal
- Communication skills
- Followed strong ethics regarding patient’s confidentiality
- Complex Problem Solving
- Performance Evaluations
- Budget Management
- Work Planning and Prioritization
- Administration and Reporting
- Team Leadership
Certification
- DANB Certified Dental Assistant (CDA), 2012
- Registered Dental Hygienist (RDH), 2017
Timeline
Temp Registered Dental Hygienist
Self Employed
05.2024 - Current
Practice Manager
Premier Dental Group
01.2023 - 05.2024
Practice Manager of Operations
Montgomery Family Dental Care
10.2021 - 01.2023
Registered Dental Hygienist
Dr. Scott Harris, DMD
07.2019 - 10.2021
Registered Dental Hygienist
Steineker and Dillon Cosmetic and Family Dentistry
05.2014 - 07.2019
Dental Assistant/Front Desk Coordinator/Insurance Coordinator/Treatment Planner Dental
Blue Bonnet Dental Care
05.2013 - 08.2014
Project Manager Supervisor
Alabama Rural Coalition for the Homeless
01.2009 - 07.2011
Alabama Dental Hygiene Program - undefined
Alabama Dental Hygiene Program
Dental Assisting Program - undefined
Fortis College
High School - undefined
Highland Home High School