Kallie Frazier
Newark,OH
Summary
Compassionate Home Health Aide with expertise in patient care, medication administration, and daily living support. Known for strong attention to detail and effective communication, committed to enhancing client comfort and safety.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Homestead
Granville, OH
02.2026 - Current
- Assisted clients with daily living activities, enhancing comfort and well-being.
- Monitored patient health, reporting changes to healthcare professionals promptly.
- Administered medications according to care plans, ensuring adherence and safety.
- Maintained cleanliness and organization in client environments to promote hygiene.
Front Desk Receptionist
Wallhouse Hotel
Walnut Creek, OH
03.2020 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using hotel management software.
- Trained and mentored new front desk staff on operational procedures and customer service standards.
- Did some Sales for Groups
- Set up groups
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collaborated with housekeeping to ensure timely room availability, improving overall hotel efficiency.
- Oversaw daily cash handling procedures, ensuring accuracy in transaction processing and reporting.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
West Holmes High School
Millersburg, OH06-2021
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Bathing assistance
- Dressing assistance
- Light housekeeping
- First aid and safety
- Care plan management
- Mobility support
- Behavioral support
- Patient transportation
- Home safety assessments
- ADL support
- Care plan assessment
- Patient transport
- Medication organization
Timeline
Home Health Aide
Homestead
02.2026 - Current
Front Desk Receptionist
Wallhouse Hotel
03.2020 - Current
High School Diploma -
West Holmes High School