Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kallie Hatfield

Middlesboro,KY

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Subway
Harrogate, Tennessee
11.2020 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.

Education

Social Work -

University of The Cumberlands
Williamsburg Kentucky
05-2025

Associate of Arts -

Southeast Community And Technical College
Middlesboro, KY
12-2023

High School Diploma -

Bell County High School
Pineville, KY
05-2022

Skills

  • Cost Reduction
  • Employee Performance Evaluations
  • Operations Management
  • Recruiting and interviewing
  • Employee Scheduling
  • Sales monitoring

Languages

English
Native/ Bilingual

Timeline

Assistant Manager

Subway
11.2020 - Current

Social Work -

University of The Cumberlands

Associate of Arts -

Southeast Community And Technical College

High School Diploma -

Bell County High School

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Kallie Hatfield