Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kallie Hill

Kaysville,UT

Summary

I have always been a very sharp and highly motivated person. I thrive in providing others with excellent care and services and do so with compassion and efficiency.

I have always been a hard worker and always plan ahead and prepare. I manage my time very well and can complete whatever I set my mind to. I do what is expected of me but I also respectfully stand by my standards and what I feel is right and ethical.

I value being a respectable team player, easy to be around and work with and always seeking ways to improve and learn. I am honest and believe that my integrity is one of my greatest strengths.

I love working with people and improving not only their health and physical well being but also making them feel important and heard.

Focused Doctor of Pharmacy with 12+ years of experience in delivering accurate review, processing and dispensing of medications for orders ranging in complexity. Offering specialized knowledge in medication management and vaccinations. Committed to patient wellness and collaborating with team members to expedite urgent requests while maintaining focus on safety and confidentiality. Proficient communicator with all levels of staff, clients, management and healthcare administrators.

Lead and direct pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient and diligent about preventing errors.

Resourceful Pharmacist with [Number] years of experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.

Dedicated Retail Pharmacist skilled at assisting and instructing customers in proper use of medications used to treat acute and chronic medical problems. Excellent interpersonal, communication and training skills developed over [Number] years of progressive experience. Well-versed in [Name] standards and pharmacy regulations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

15
15
years of professional experience

Work History

Staff Pharmacist

Associated Food Stores
Salt Lake City, UT
05.2011 - Current
  • Maintained accurate records of patient profiles, medications and inventories.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Provided medication counseling to patients on proper use, side effects and potential drug interactions.
  • Assisted in training pharmacy technicians on prescription processing, inventory management and customer service skills.
  • Monitored medication stock levels to ensure timely replenishment of supplies.
  • Performed daily audits to ensure accuracy of all pharmacy operations.
  • Collaborated with physicians, nurses and other healthcare professionals to optimize patient care outcomes.
  • Participated in interdisciplinary team meetings to discuss patient cases and provide recommendations for optimal pharmacotherapy regimens.
  • Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
  • Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
  • Analyzed drug utilization patterns in order to recommend cost-effective therapeutic alternatives.
  • Implemented strategies for promoting safety awareness among staff members regarding hazardous drugs.
  • Reviewed physician orders for appropriateness prior to dispensing medications.
  • Provided immunization services including flu shots, shingles vaccines, as allowed by state law.
  • Assisted with inventory control processes such as ordering supplies, reconciling invoices.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Advised and consulted with patients on potential side effects, drug interactions, storage requirements and directions for use.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Supervised pharmacy technicians, interns and support staff while on duty.
  • Oversaw and monitored dispensation of controlled substances according to regulatory requirements.
  • Trained pharmacy technicians to promote error reduction while enhancing efficiency.
  • Administered vaccines to immunize patients against communicable diseases.
  • Collaborated with physicians to provide patients with high quality and cost-effective medications.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Analyzed prescribing trends to monitor compliance and prevent excessive usage.
  • Eliminated third-party rejection claims through [Task].
  • Billed insurances for services utilizing [Software] and [Software].
  • Checked prescriptions for proper contents and labeling.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Monitored medication inventory levels and kept detailed documentation in company software.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Answered patient questions and data requests.
  • Detected and reported therapeutic incompatibilities.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Maintained confidential financial and patient information to reduce risk of data breaches.
  • Maintained a clean and organized pharmacy
  • Developed personal and caring relationships with my patients

Pharmacy Intern

Intermountain Healthcare
Layton, UT
04.2011 - 04.2012
  • Assisted in preparing medications by counting, pouring, labeling and verifying doses.
  • Provided patient counseling on medication use and health-related topics.
  • Maintained records of controlled substances and monitored inventory levels.
  • Performed data entry into pharmacy information systems for billing purposes.
  • Filled orders for medications from automated dispensing machines.
  • Participated in the development of policies and procedures related to drug distribution activities.
  • Monitored patient safety through review of medication profiles for drug interactions, allergies, therapeutic duplication and other potential problems.
  • Evaluated physician orders for accuracy and completeness prior to dispensing medications.
  • Compounded extemporaneous preparations such as ointments, creams, suspensions, solutions and suppositories according to established standards.
  • Resolved customer service issues related to order processing or delivery delays.
  • Provided guidance on prescription refills when appropriate.
  • Assisted pharmacists with administrative tasks including filing, faxing and photocopying.
  • Processed third-party insurance claims accurately and efficiently.
  • Educated patients regarding proper use of their medications.
  • Conducted quality assurance checks on all filled prescriptions.
  • Observed pharmacy technicians in the preparation of medications.
  • Developed strategies for improving workflow processes within the department.
  • Advised patients regarding proper use of new medications and OTC products.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
  • Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Entered patient's information into computer system and updated existing data.
  • Communicated with patients with compassion while keeping medical information private.
  • Delivered personable customer service at pharmacy drop-off and pick-up counters.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Used pharmacy software to verify prescription and insurance information.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Followed company guidelines for scanning and keying in items.
  • Administered vaccines to immunize patients against communicable diseases.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Entered data and prescriptions into patient profiles using [Software].
  • Analyzed prescribing trends to monitor compliance and prevent excessive usage.
  • Notified management of customer or employee accidents.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Counseled patients on drug therapies to ensure proper intakes.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Answered patient questions and data requests.
  • Prepared medications based on physician orders.
  • Maintained compliance with state and federal drug laws.
  • Detected and reported therapeutic incompatibilities.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Maintained confidential financial and patient information to reduce risk of data breaches.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Administered flu immunizations to patients to prevent illness and promote well-being.

Pharmacy Technician

Intermountain Healthcare
Layton, UT
05.2008 - 05.2011
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Provided education materials about medications to patients upon request.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Promoted supplement and nutritional products to maximize sales and customer wellness.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Established or maintained medications and other patient profiles.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Education

Doctor of Pharmacy - Pharmacy

University of Utah
Salt Lake City, UT
05.2012

Skills

  • Immunization Services
  • HIPAA Regulations
  • Drug Interactions
  • Prescriptions Management
  • Inventory Control and Administration
  • Physician Orders Processing
  • Staff Training and Development
  • Skilled in Clinical Interventions
  • Vaccines
  • Proper Storage
  • Delegating Assignments
  • Medication Dispensing
  • Overseeing Pharmacy Operations
  • Prescription Filling
  • Monthly Narcotic Inventories
  • Immunization Administration
  • Recall Monitoring
  • Controlled Drug Logging
  • Regulatory Compliance
  • Patient Education
  • Verifying Inventory
  • Calculating Doses
  • Supervising Technicians
  • Sales Skills
  • Interpreting Orders
  • Drug Interaction Understanding
  • Insurance Coordination
  • Safety Understanding
  • Patient Reaction Monitoring
  • Safety Awareness
  • Resolving Complaints
  • Supply Ordering
  • Company Policy Compliance
  • Documentation Abilities
  • Profitability Understanding
  • Verifying Orders
  • Patient Education and Counseling
  • Maintaining Records
  • Proper Storage Understanding
  • OTC Recommendations
  • Improving Processes
  • Dosing Recommendations
  • Billing Management
  • Educating Patients
  • Excellent ability to connect with patients
  • Organized and task driven
  • Excellent time management skills
  • Organized and punctual
  • Reliable and responsible
  • Team player
  • Fast learner
  • Eager to continually learn new concepts and skills
  • Caring and understanding

Timeline

Staff Pharmacist

Associated Food Stores
05.2011 - Current

Pharmacy Intern

Intermountain Healthcare
04.2011 - 04.2012

Pharmacy Technician

Intermountain Healthcare
05.2008 - 05.2011

Doctor of Pharmacy - Pharmacy

University of Utah
Kallie Hill