Dynamic and solutions-oriented Office Manager with 10+ years of progressive experience across office operations, team leadership, event planning, and customer service. Proven ability to manage complex projects—such as new headquarters construction, large-scale office moves, and external event execution—while maintaining high-functioning day-to-day workplace environments. Known for fostering a collaborative culture, streamlining operational workflows, and driving high engagement through strategic communication and thoughtful programming. Adept at juggling competing priorities, building strong vendor relationships, and leading cross-functional teams. Tech-savvy, highly adaptable, and driven by creating experiences that make teams feel supported, productive, and connected.
Office Manager | Nutrabolt – Austin, TX | 11/2021 – Present
• Lead and manage a three-person Workplace Team responsible for full-scale office operations, employee experience, and strategic project execution at Nutrabolt’s global headquarters.
• Oversaw construction schedule, vendor selection, and communications during the planning and build of a brand-new HQ facility—while simultaneously managing the previous office space.
• Developed and executed a companywide office relocation plan, including a robust intranet site detailing new operations, office amenities, and workplace resources.
• Directed vendor relationships, budget tracking, and annual operating plan (AOP) management for facilities, workplace operations, and a state-of-the-art performance center.
• Opened and implemented systems for an in-house retail storefront and a fully functioning barista station; created product tracking processes and point-of-sale setup.
• Created scalable event operations for external and internal events, including Coach Em Up Summit and The Joy of Wellness, with up to 150 attendees.
• Regional lead for companywide volunteer initiatives, consistently achieving 80%+ team participation and coordinating events across multiple locations.
• Designed and implemented communication systems for facility-wide updates—area closures, system changes, event announcements, and maintenance impacts.
• Built and maintained scalable systems for office management, including desk and room reservation tools, maintenance protocols, and daily team communications.
• Collaborated cross-functionally with Branding, Legal, HR, Marketing, and Product teams to align office activations, holidays, and engagement events with company goals.
• Regularly drafted and submitted vendor contracts, event access agreements, international lease paperwork, and contractor onboarding documentation.
• Managed daily operations across diverse groups including construction partners, property management, third-party wellness vendors, contracted gym staff, massage therapists, and groups renting athletic facilities.
• Consistently upheld a positive and welcoming office culture through creativity, clear communication, thoughtful planning, and high-impact employee engagement.
Office Manager / Enrollment Services Coordinator | Dr. Pure Life – Austin, TX
October 2017 – October 2021
• Managed scheduling, patient flow, financial closings, and daily operations for a high-volume wellness clinic.
• Led program onboarding, coordinated team meetings, and developed new operational systems as technologies and platforms evolved.
• Created marketing emails (Aweber), forms, social media content (Facebook, Instagram), and tracked marketing leads.
• Maintained inventory, organized product flow, and implemented new patient follow-up protocols.
• Facilitated events such as dinner seminars and webinars, overseeing preparation, lead outreach, and execution.
• Delivered exceptional customer service via phone, email, and in-person communications.
• Managed front-of-house operations including staff scheduling, training, and shift leadership; provided real-time solutions to guest concerns to uphold service standards.
• Delivered high-volume table service with exceptional speed, accuracy, and professionalism; excelled at memorizing menu items, specials, and complex orders.
• Frequently assisted with large parties and high-traffic shifts, ensuring seamless coordination between front and back of house.
• Trained and onboarded new servers, setting expectations for workflow, customer service, and restaurant policies.
• TABC Certified and Food Handler Certified; upheld health and safety protocols while fostering a clean, welcoming dining environment.
• Supported inventory management, bar service as needed, and overall team collaboration to maintain smooth restaurant operations.
• Prepared tray setups and sterilized instruments for dental procedures.
• Created a calming environment for patients and assisted with pediatric care, including balloon animal entertainment.
• Maintained confidentiality (HIPAA) and complied with OSHA standards.
Leadership & Team Management
Event Planning & Execution
Adaptability & Flexibility
Tech Savvy & Resourceful
Organization & Time Management
Conflict Resolution & Compassion
Customer Service & Phone Etiquette
Written & Verbal Communication
Collaboration & Training & Development
Proficiency: Google Suite, Microsoft Office, Outlook, Adobe PDF Editor
Social Media & Creative Design: Facebook, Instagram, Twitter