Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kallie Jackson

Austin,TX

Summary

Dynamic and solutions-oriented Office Manager with 10+ years of progressive experience across office operations, team leadership, event planning, and customer service. Proven ability to manage complex projects—such as new headquarters construction, large-scale office moves, and external event execution—while maintaining high-functioning day-to-day workplace environments. Known for fostering a collaborative culture, streamlining operational workflows, and driving high engagement through strategic communication and thoughtful programming. Adept at juggling competing priorities, building strong vendor relationships, and leading cross-functional teams. Tech-savvy, highly adaptable, and driven by creating experiences that make teams feel supported, productive, and connected.

Overview

18
18
years of professional experience

Work History

Office Manager

Nutrabolt
11.2021 - Current

Office Manager | Nutrabolt – Austin, TX | 11/2021 – Present

• Lead and manage a three-person Workplace Team responsible for full-scale office operations, employee experience, and strategic project execution at Nutrabolt’s global headquarters.
• Oversaw construction schedule, vendor selection, and communications during the planning and build of a brand-new HQ facility—while simultaneously managing the previous office space.
• Developed and executed a companywide office relocation plan, including a robust intranet site detailing new operations, office amenities, and workplace resources.
• Directed vendor relationships, budget tracking, and annual operating plan (AOP) management for facilities, workplace operations, and a state-of-the-art performance center.
• Opened and implemented systems for an in-house retail storefront and a fully functioning barista station; created product tracking processes and point-of-sale setup.
• Created scalable event operations for external and internal events, including Coach Em Up Summit and The Joy of Wellness, with up to 150 attendees.
• Regional lead for companywide volunteer initiatives, consistently achieving 80%+ team participation and coordinating events across multiple locations.
• Designed and implemented communication systems for facility-wide updates—area closures, system changes, event announcements, and maintenance impacts.
• Built and maintained scalable systems for office management, including desk and room reservation tools, maintenance protocols, and daily team communications.
• Collaborated cross-functionally with Branding, Legal, HR, Marketing, and Product teams to align office activations, holidays, and engagement events with company goals.
• Regularly drafted and submitted vendor contracts, event access agreements, international lease paperwork, and contractor onboarding documentation.
• Managed daily operations across diverse groups including construction partners, property management, third-party wellness vendors, contracted gym staff, massage therapists, and groups renting athletic facilities.
• Consistently upheld a positive and welcoming office culture through creativity, clear communication, thoughtful planning, and high-impact employee engagement.

Office Manager /Enrollment Services Coordinator

Dr. Pure Life
10.2017 - 10.2021

Office Manager / Enrollment Services Coordinator | Dr. Pure Life – Austin, TX
October 2017 – October 2021
• Managed scheduling, patient flow, financial closings, and daily operations for a high-volume wellness clinic.
• Led program onboarding, coordinated team meetings, and developed new operational systems as technologies and platforms evolved.
• Created marketing emails (Aweber), forms, social media content (Facebook, Instagram), and tracked marketing leads.
• Maintained inventory, organized product flow, and implemented new patient follow-up protocols.
• Facilitated events such as dinner seminars and webinars, overseeing preparation, lead outreach, and execution.
• Delivered exceptional customer service via phone, email, and in-person communications.

Lead Server / Trainer

Thistlewood Manor
08.2017 - 02.2020
  • Assisted wedding coordinator with event execution, guest direction, and last-minute timeline adjustments to ensure smooth flow.
    • Delivered professional, attentive customer service to guests throughout events, addressing needs and resolving concerns in real time.
    • Delegated tasks to team members during event setup, service, and takedown to maintain efficiency and organization.
    • Trained new staff on service standards, event protocol, and proper guest etiquette; led service teams during large-scale weddings and private events.

Manager / Server

Grins Restaurant
01.2014 - 06.2017


• Managed front-of-house operations including staff scheduling, training, and shift leadership; provided real-time solutions to guest concerns to uphold service standards.
• Delivered high-volume table service with exceptional speed, accuracy, and professionalism; excelled at memorizing menu items, specials, and complex orders.
• Frequently assisted with large parties and high-traffic shifts, ensuring seamless coordination between front and back of house.
• Trained and onboarded new servers, setting expectations for workflow, customer service, and restaurant policies.
• TABC Certified and Food Handler Certified; upheld health and safety protocols while fostering a clean, welcoming dining environment.
• Supported inventory management, bar service as needed, and overall team collaboration to maintain smooth restaurant operations.

Dental Hygiene Assistant

Melissa Rozas DDS
05.2007 - 04.2011


• Prepared tray setups and sterilized instruments for dental procedures.
• Created a calming environment for patients and assisted with pediatric care, including balloon animal entertainment.
• Maintained confidentiality (HIPAA) and complied with OSHA standards.

Education

Bachelor of Fine Arts in Comm. Design (57 Credits)

Texas State University
San Marcos, TX

Bachelor of Science in Kinesiology (11 Credits)

University of Arkansas
Fayetteville, AR

General Studies (22 Credits Earned)

North Lake College
Irving, TX

Skills

    Leadership & Team Management
    Event Planning & Execution
    Adaptability & Flexibility
    Tech Savvy & Resourceful
    Organization & Time Management
    Conflict Resolution & Compassion
    Customer Service & Phone Etiquette
    Written & Verbal Communication
    Collaboration & Training & Development
    Proficiency: Google Suite, Microsoft Office, Outlook, Adobe PDF Editor
    Social Media & Creative Design: Facebook, Instagram, Twitter

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Document management
  • Relationship building

Accomplishments

  • Achieved 80%+ participation in company volunteer events across 3 consecutive years.
  • Oversaw $1M budget for facility operations, staying within AOP goals annually.
  • Coordinated 5+ internal and 2+ external events in 2025 alone with 75–150 attendees per event.
  • Opened HQ office with successful relocation of 100+ teammates.

Timeline

Office Manager

Nutrabolt
11.2021 - Current

Office Manager /Enrollment Services Coordinator

Dr. Pure Life
10.2017 - 10.2021

Lead Server / Trainer

Thistlewood Manor
08.2017 - 02.2020

Manager / Server

Grins Restaurant
01.2014 - 06.2017

Dental Hygiene Assistant

Melissa Rozas DDS
05.2007 - 04.2011

Bachelor of Fine Arts in Comm. Design (57 Credits)

Texas State University

Bachelor of Science in Kinesiology (11 Credits)

University of Arkansas

General Studies (22 Credits Earned)

North Lake College
Kallie Jackson