Summary
Overview
Work History
Education
Skills
Timeline

Kallie Jurgerson

Grassland Dairy Products Inc.
Loyal,WI
2027
years of professional experience

Detail-oriented professional with 10+ years in dairy production, dairy lab testing, sample handling, product documentation, and quality assurance. Known for clear communication, organized records, and careful review of quality data. Known for high productivity and completing tasks with speed and accuracy. Excel in problem-solving, communication, and teamwork.

Work History

Quality Associate

2 Years 1 Month
Grassland Dairy Products Inc. | Greenwood, Wisconsin | 09.2024 - Current
  • Collect in-process, incoming, and finished product samples for laboratory testing and release decisions
  • Monitor quality checks across milk and cream intake, butter/AMF production, and powder production.
  • Conduct routine tests on products to verify accuracy and reliability.
  • Report nonconforming product and support corrective action follow-up
  • Document non-conformance issues according to company policies and procedures.
  • Communicate quality concerns with production teams and Grassland Dairy supervisors
  • Ensure that all required documents are completed accurately prior to releasing products into inventory.
  • Inspect incoming ingredients for compliance with plant standards.
  • Perform detailed inspections of product to ensure quality standards are met.
  • Clear, release, and hold finished product based on lab test results.
  • Generate COAs and COCs based on lab test results.
  • Receive COAs and COCs from outside lab when applicable and verify, review, and document those results accordingly.
  • Prepare samples for submission to third party laboratories for further testing.
  • Participate in internal audits of Quality Assurance systems and processes.
  • Update spreadsheets and other documents used by the Quality Assurance department with relevant information such as test results.
  • Maintain accurate records of quality assurance and results.
  • Monitor QA procedures for adherence by employees and notifying personnel of non-compliance issues.
  • Notify supervisors or other relevant personnel of test or production issues.
  • Provide training on proper quality control techniques to other staff members.
  • Schedule 30+ lab personnel across 4 different labs.
  • Assisted lab supervisor and quality assurance department supervisors with various quality-related tasks.
  • Monitored inventory levels and ordered necessary lab supplies to ensure operational readiness.

Lab Technician

7 Years 8 Months
Grassland Dairy Products Inc. | Greenwood, Wisconsin | 01.2017 - 09.2024
  • Tested milk and cream samples before unloading to ensure they were up to quality and food safety standards.
  • Collected in-process, incoming, and finished product samples for lab testing.
  • Gathered and analyzed environmental samples such as air, water, and sponges.
  • Performed quality control tests on incoming and outgoing materials to ensure quality standards were met.
  • Calibrated lab equipment such as scales, pipettes, and pH meters for accurate dairy checks.
  • Prepared butter, AMF, powder, water, sponges, and other various samples for microbiological and analytical testing.
  • Prepared samples for analysis by weighing, filtering, or diluting them as needed.
  • Prepared agar and other reagents for lab testing.
  • Recorded and documented lab results in quality systems.
  • Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
  • Reported test findings to quality and production teams.
  • Collected, labeled, and stored lab samples according to laboratory specifications.
  • Monitored and maintained laboratory equipment such as pH meters, scales, centrifuges, pipettes, water baths, and incubators.
  • Used time management and adaptability skills to prioritize and run multiple tests and multitask.
  • Monitored and maintained laboratory equipment such as pH meters, scales, centrifuges, pipettes,waterbaths, and incubators
  • Prepared lab for daily operations by stocking materials and equipment.
  • Prepared samples and forms for transport to outside laboratories.
  • Followed strict safety protocols while handling hazardous materials in the laboratory environment.
  • Supported cleanliness standards to foster safe and effective sample analysis.
  • Troubleshot instrument malfunctions and made necessary adjustments.
  • Disposed of laboratory materials and samples using established safety guidelines and instructions.
  • Kept laboratory space organized and clean to prevent contamination and ensure accurate test results. space and equipment clean to prevent contamination.
  • Interpreted test results and determined need for retesting.
  • Interpreted test results and determined need for retesting.

Packaging Machine Operator

2 Years 4 Months
Grassland Dairy Products Inc. | Greenwood, Wisconsin | 09.2014 - 01.2017
  • Operated packaging machines for dairy product lines.
  • Monitored seal quality and package appearance during production runs.
  • Loaded film, cartons, boxes, and labels into packaging equipment.
  • Adjusted machine settings to maintain smooth line operation.
  • Inspected finished packages for weight, code, and label accuracy.
  • Cleaned packaging equipment and followed plant sanitation procedures.
  • Reported equipment issues to maintenance and production supervisors.
  • Supported shift changeovers and verified line readiness.
  • Checked and adjusted machine settings to ensure proper operation.
  • Maintained a log of production activities, including downtime, repairs, and output quantities.
  • Assisted in troubleshooting problems with equipment when they occurred during production runs.
  • Trained new personnel on safe and effective use of packaging machinery.
  • Adjusted machine speed, temperature, pressure, and other settings as required.
  • Followed safety protocols when working around moving mechanical parts.
  • Operated multiple types of packaging machines at once to meet production deadlines.
  • Restocked packaging materials, including boxes, tape, and glue, to ensure continuous production. such as boxes, tape, and glue.
  • Monitored production lines for jams, pile-ups, or glue not adhering properly.

Grocery Stocker

Jewel-Osco | Villa Park, Illinois | 2012 - 2013
  • Stocked shelves with merchandise and maintained organized aisles.
  • Rotated perishable products using first-in, first-out standards.
  • Checked expiration dates on perishable items to guarantee freshness.
  • Faced products and corrected shelf labels for accurate displays.
  • Refilled coolers and freezer cases with fresh merchandise.
  • Received, unpacked, and stored incoming merchandise.
  • Assisted shoppers with locating grocery items and store sections.
  • Maintained a clean and organized work area.
  • Updated pricing and sales signs to promote merchandise.

Education

High School Diploma

Willowbrook High School | Villa Park, IL | 01-2014
  • Honor Roll
  • Human Anatomy AP Course
  • English AP Course
  • United States History AP Course
  • Biology AP Course
  • Robert Lopatka Art Scholarship Recipient
  • Academic All Conference Award Recipient in Girls Tennis
  • 3.8 GPA

Skills

Food safety testing
Quality assurance
Laboratory analysis
Sample collection
COA creation and review
GMP compliance
Documentation review
Non-conformance reporting
Critical thinking
Time management
Clear verbal and written communication
Multi-tasking

Timeline

Quality Associate

Grassland Dairy Products Inc.
09.2024 - CurrentRead More

Lab Technician

Grassland Dairy Products Inc.
01.2017 - 09.2024Read More

Packaging Machine Operator

Grassland Dairy Products Inc.
09.2014 - 01.2017Read More

Grocery Stocker

Jewel-Osco
2012 - 2013Read More

Willowbrook High School

High School Diploma
Read More
Kallie Jurgerson