Kallie Wright
Summary
Dedicated finance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Platform Consultant
Bank of America
Jacksonville, FL
01.2026 - Current
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Streamlined onboarding processes, reducing turnaround time and improving user satisfaction by 10%.
Business Support Lead
Bank of America
Jacksonville, FL
03.2021 - 12.2025
- Coordinated with various departments to identify system issues, facilitating timely resolutions to enhance operational performance.
- Collaborated with cross-functional teams to identify areas requiring additional support resources or process improvements.
- Improved user satisfaction by addressing and resolving support issues in a timely manner.
- Streamlined support processes for increased efficiency and better response times.
Commercial Credit Analyst
Bank of America
Phoenix, AZ
01.2020 - 03.2021
- Conducted financial spreads and risk ratings for 200+ clients, creating detailed annual and quarterly reviews.
- Analyzed financial ratios and collateral metrics, identifying unique risk factors for each client.
- Monitored commercial credit activities, ensuring 100% compliance with covenant agreements.
- Managed middle-market and business banking clients with loan exposure ranging from $50K to $2B.
Education
Master of Science - User Experience
Arizona State University
Phoenix, AZ08.2028
Bachelor of Science - Marketing
Grand Canyon University
Phoenix, AZ04.2019
Associate of Arts - General Studies
Daytona State College
Daytona Beach, FL08.2017
Skills
- Production Support
- Adaptability
- Process Design
- Agile Practices
- Planning
- Process Effectiveness
Certification
Google AI Essentials
Certified SAFe® 6 Product Owner/Product Manager
Timeline
Platform Consultant
Bank of America
01.2026 - Current
Business Support Lead
Bank of America
03.2021 - 12.2025
Commercial Credit Analyst
Bank of America
01.2020 - 03.2021
Master of Science - User Experience
Arizona State University
Bachelor of Science - Marketing
Grand Canyon University
Associate of Arts - General Studies
Daytona State College
Military Experience
United States Marine Corps, Motor Transport Operator, 2010- 2014
- Supervised and operated vehicles to transport personnel and cargo.
- Planned routes based on local laws, weather conditions, time constraints, and terrain.
- Monitored and managed employees / equipment locations to coordinate service and schedules.
Interests
Traveling, Reading, Learning how to play the drums