Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteering
Timeline
Generic

Kallie Grace Vann

Lake Park,Georgia

Summary

Dependable worker at Southland Children's Dentistry with knowledge of customer service, data entry, scheduling, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

6
6
years of professional experience

Work History

Insurance Coordinator

Southland Children's Dentistry
Valdosta, Georgia
05.2023 - Current
  • Assisted clients with understanding insurance policies and coverage options by providing detailed explanations
  • Generated monthly reports summarizing progress made towards achieving organizational goals
  • Analyzed insurance claim forms or related documents to review for completeness and accuracy
  • Contacted patients to obtain information required for accurate claim adjudication
  • Maintained accurate records of customer interactions using computerized database systems
  • Created a system for tracking policy renewals and cancellations ensuring accuracy in billing processes
  • Worked with patients to evaluate personal financial information and make determination for insurance program
  • Managed daily operations of the office including scheduling appointments, customer inquiries, and data entry
  • Developed and maintained customer relations by providing timely service to customers in regards to their insurance needs.

Waitress

Wooden Nickel Pub
Valdosta, Georgia
05.2022 - Current
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
  • Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
  • Processed accurate cash and credit card transactions
  • Managed closing duties such as counting money and cleaning
  • Inspected dining area before beginning shift for neatness and cleanliness according to restaurant standards.

Employee

Chicken Salad Chick
Valdosta, Georgia
02.2021 - 02.2023
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Identified ways to improve efficiency in operations and implemented process changes
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Hostess

FarmHouse Restaurant
Lake Park, Georgia
09.2017 - 05.2021
  • Answered phone calls to take reservations and address guest questions and concerns
  • Greeted customers and provided them with menus
  • Demonstrated flexibility by helping out in other departments as needed
  • Assisted in seating guests and managing the wait list
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Communicated clearly with servers regarding guest needs or requests
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience
  • Maintained clean and neat workplace and dining room area.

Education

Bachelor of Science (B.S.) in Biology - Biology

Valdosta State University
Valdosta, GA
05.2023

Skills

  • Insurance Verification
  • Claims Processing
  • Negotiation
  • Problem Solving
  • Multitasking
  • Analytical Thinking
  • Insurance Knowledge
  • Customer Service

Accomplishments

  • Dean's List Freshman and Sophomore year of college
  • Morris Coats Field of Dreams: Awarded in 2019 and 2020 while playing Varsity on Lowndes High's softball team. This award is voted on by your peers and coaches and is awarded to only one individual who has show great leadership throughout the year.
  • Maintained two jobs while going to school fulltime throughout highschool and college

Volunteering

  • Lead VBS groups at First Baptist of Lake Park throughout all of highschool and college
  • Working nursery and children's church at First Baptist of Lake Park
  • Helped run booths at Fall Festivals and Christmas gatherings at First Baptist of Lake Park

Timeline

Insurance Coordinator

Southland Children's Dentistry
05.2023 - Current

Waitress

Wooden Nickel Pub
05.2022 - Current

Employee

Chicken Salad Chick
02.2021 - 02.2023

Hostess

FarmHouse Restaurant
09.2017 - 05.2021

Bachelor of Science (B.S.) in Biology - Biology

Valdosta State University

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Kallie Grace Vann