Summary
Overview
Work History
Education
Skills
Timeline
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KALLI J. KRUSE

Dallas,TX

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

10
10
years of professional experience

Work History

Account Manager

Fiber Staffing
01.2023 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Developed and implemented strategies to increase client retention.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.

Building Instructional Coach

Richardson Independent School District
08.2021 - 01.2023
  • Hamilton Park Pacesetter Magnet Pre-K- 6th Grades
  • Serve as part of the Leadership Team and be responsible for bringing evidence-based practice into classrooms by working with and supporting teachers an administration with the goal of increasing student engagement, improving student achievement, and building teacher capacity
  • Facilitate the intellectual and processional development of employees
  • Create a positive relationship with employees and administrators
  • Organize professional training and offer critical instructional and pedagogical insight to refine goals and the learning trajectories of individual audiences
  • Monitor their instructional practices
  • Assist with designing instructional decisions based on assessment data and culturally responsive practices
  • Provided and developed meaningful training for employees
  • Instruct and support employees with curriculum software products, and classroom/curriculum related technologies
  • Encourage professional growth and provide organized, individual and/or group learning opportunities for teachers
  • Participates in goal/plan setting and evaluation and provide support in analyzing assessment data
  • Analyzed student data, diagnosed instructional needs and identified research-based instructional strategies.

Middle School Assistant Principal/Assistant Athletic Director Intern

Tonganoxie Unified School
12.2020 - 05.2021
  • Set educational standards and established policies and procedures to plan and develop instructional methods and content for educational, vocational, or student programs
  • Develop Individualized Family Service Plan (ISSP) and Individual Education Plans (IEP) to promote educational, physical, and social development
  • Achieved a 92% average retention rate for staff, teachers, and returning students
  • Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and utilization, and to ensure that school activities comply with federal, state, and local regulations
  • Organize professional training for teachers and offer critical instructional and pedagogical insight to refine goals and the learning trajectories of individual audiences
  • Monitor their instructional practices
  • Develop partnerships with students, staff, parents, community members, and fellow administrators to help meet identified educational needs and to provide school-to-work programs
  • Curated summer school plans
  • Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
  • Supervised student grades for eligibility requirements and collected paperwork for annual physicals.

Fifth Grade Teacher

Tonganoxie Unified School, Tonganoxie Elementary School
08.2016 - 12.2020
  • Inspired, and engaged students remotely using Chromebooks, Google Apps and Promethean Board technologies during the Covid-19 pandemic
  • Designed and implemented curriculum structured lesson plans to meet the diverse needs of students
  • Incorporated STEM activities into Science instruction and implemented Fred Jones’ Tools for Teaching Preferred Activity Time
  • Utilized a variety of developmentally appropriate teaching materials and strategies to meet the individual needs and learning styles of the students which move the school grade from an F to a B within one school year
  • Mentored teacher to a Kansas University student teacher
  • Coached teachers in pedagogy, best practices, and classroom management
  • Administered specific assessments to judge students' competency levels and provided counseling to students based on individual needs
  • Earned high marks for the quality of classroom teaching, and positive relationships with students, parents, and school staff.

Sixth Grade Teacher

Beloit Unified School, Beloit Elementary School
08.2016 - 05.2017
  • Utilized technology into daily instruction by using Chromebooks, Google Apps and SMART Board technologies
  • Conducted classroom instruction; prepared daily lesson plans; administered tests; provided feedback on learning achievements and needs for improvement
  • Participated in Smoky Hill Beginning Teacher/Mentor Teacher Program
  • Designed and implemented alternative enrichment programs and expeditionary learning experiences for students based on Science, Technology, Engineering, and Math (STEM)
  • Identified students’ individual and collective learning needs and delivered curriculum designed to capture students’ interest and maximize individual learning.

High Girls Basketball Coach

Tonganoxie High School
11.2013 - 03.2021
  • Utilized Hudl to analyze game film and scout opponents
  • Organized and facilitated regularly scheduled practice sessions with the emphasis on development and implementation of game strategies
  • Generated practice sessions, including setting team lineups and creating workouts tailored to each position
  • Commanded all operations of the program: management, inventory, budgeting and administration
  • Taught essential understanding of the fundamental skills and rules of the game which translated to life lessons off the court, Oversaw development of the school basketball team and led two teams to League Championships
  • Planned and conducted various athletic training sessions for student-athletes
  • Evaluated individual student's and team performances and decided playing positions
  • Prepared and managed budget for various sporting events

Education

Master of Science - Education Administration

Fort Hays State University
Hays, KS

Bachelor of Science -

Fort Hays State University
Hays, KS

Skills

  • Policies Implementation
  • Employee Mentoring
  • Compliance Requirements
  • Vendor Management
  • Program Planning and Analysis
  • Time Management
  • Building Maintenance
  • Admissions Management
  • Training/ Development
  • Differentiated instruction
  • Staff Development
  • Standardized Testing
  • Certified Google Instructor
  • Develop Training
  • Mentoring & Tutoring
  • People Management
  • Curriculum Development
  • Technology Integration
  • Counseling/Decision Making Skills
  • Data-Driven Decision Making
  • Community Partnerships
  • Effective Communication
  • Payment Collecting
  • Account Management
  • Staff Management
  • Accounts Payable and Accounts Receivable
  • Salesforce Training
  • Customer Relationship Management
  • Networking Skills

Timeline

Account Manager

Fiber Staffing
01.2023 - Current

Building Instructional Coach

Richardson Independent School District
08.2021 - 01.2023

Middle School Assistant Principal/Assistant Athletic Director Intern

Tonganoxie Unified School
12.2020 - 05.2021

Fifth Grade Teacher

Tonganoxie Unified School, Tonganoxie Elementary School
08.2016 - 12.2020

Sixth Grade Teacher

Beloit Unified School, Beloit Elementary School
08.2016 - 05.2017

High Girls Basketball Coach

Tonganoxie High School
11.2013 - 03.2021

Master of Science - Education Administration

Fort Hays State University

Bachelor of Science -

Fort Hays State University

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KALLI J. KRUSE