Dedicated professional with a diverse background spanning six years, combining expertise in aerospace ground equipment maintenance acquired during four years of service in the United States Air Force with leadership experience gained from two years as a Team Lead at Chick-Fil-A. Combining technical expertise with leadership intelligence, I am ready to contribute effectively to a dynamic team, leveraging my skills and experiences to drive success in any challenging environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AGE Journeyman
United States Air Force, USAF
Tucson , AZ
12.2020 - Current
Performed preventive maintenance, troubleshooting and repair of aerospace ground equipment.
Maintained accurate records of all maintenance activities performed on assigned equipment.
Demonstrated expertise in the use of computers to access technical manuals, schematics and wiring diagrams to effectively diagnose problems quickly and accurately.
Trained and mentored junior personnel on equipment operation, maintenance procedures, and safety protocols.
Team Lead
Chick-fil-A
Surprise, AZ
11.2018 - 10.2020
Lead drive-thru operations, ensuring smooth and efficient service during peak hours
Handle guest inquiries, feedback, and complaints in a professional and courteous manner
Efficiently and accurately processed customer orders through the drive-thru system, ensuring order accuracy and timely delivery.
Handled cash and credit card transactions with precision and integrity, following Chick-fil-A cash handling procedures.
Front Store Associate
CVS Pharmacy
Gilbert, AZ
05.2018 - 07.2018
Greeted customers as they entered the store, providing friendly and courteous service.
Assisted customers in locating products and answering questions about merchandise, promotions, and store policies.
Operated cash register to process transactions accurately and efficiently, including cash, credit, and debit payments.
Restocked shelves and ensured merchandise displays were neat, organized, and visually appealing.
Education
CCAF AL - Aerospace Ground Equipment
USAF Technical Training
Wichita Falls, TX
06-2021
High School Diploma -
Queen Creek High School
Queen Creek, AZ
05-2018
Some College (No Degree) - Exercise Science
Ottawa University
Surprise, AZ
Skills
Excellent customer service skills with a friendly and approachable demeanor
Ability to thrive in a fast-paced environment
Quick learner with a willingness to take on new tasks and responsibilities
Strong leadership and team management abilities
Knowledgeable in electrical, hydraulic, pneumatic, and mechanical systems
Skilled in reading technical manuals and schematics
Experienced in mentoring and training junior personnel
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