Kallye Pali
Lahaina,HI
Summary
Proficient Recreation Manager with strong skills in project management and staff development. Experienced in coordinating successful events and improving operational efficiency, ready to leverage expertise in fostering community engagement and enhancing customer experiences. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreation Manager and Task Force Specialist
Aqualani Beach and Ocean Recreations
Lahaina, Hawaii
08.2025 - Current
- Managed daily operations of recreational programs and activities.
- Coordinated staff schedules and trained team members on service standards.
- Collaborated with community organizations to promote recreational events and activities.
- Facilitated staff meetings to discuss program improvements and operational efficiency.
- Conducted regular safety inspections of facilities and equipment.
- Assisted in developing policies related to facility use and safety procedures.
- Collaborated with external organizations on joint projects that benefit both parties involved.
- Maintained accurate records of program participant rosters, attendance logs and evaluation forms.
- Oversaw daily operations and maintenance of recreation facilities.
- Coordinated with other departments to develop special events and programs.
- Monitored inventory levels for equipment needed for recreational activities.
- Trained new staff on operational procedures and customer interaction techniques.
- Monitored equipment and facilities to ensure proper maintenance and functionality.
- Provided technical support for customers in resolving complex issues.
- Assisted in developing strategies to increase customer satisfaction levels.
- Created training materials for new hires on the company's procedures and policies.
- Developed and implemented specialized procedures for customer service operations.
Asst.Manager
Aqualani Beach and Ocean Recreations
Lahaina, Hawaii
05.2025 - 08.2025
- Assisted in managing daily operations of recreational programs and facilities.
- Coordinated staff schedules to ensure adequate coverage and efficient workflow.
- Developed training materials for new employees on customer service standards.
- Monitored safety protocols to maintain a safe environment for guests and staff.
- Facilitated team meetings to discuss operational challenges and solutions.
- Supported inventory management by tracking supplies and ordering materials as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Pool and Beach Attendent
Aqualani Beach and Ocean Recreations
Lahaina, Hawaii
09.2024 - 05.2025
- Set up beach chairs and umbrellas for guests daily.
- Assisted guests with water sports equipment rentals.
- Maintained cleanliness and safety of beach areas consistently.
- Provided information about local attractions and activities to visitors.
- Engaged with guests to ensure a positive beach experience.
- Collaborated with team members to manage crowd control effectively.
- Resolved guest inquiries and concerns in a professional manner.
- Collected and stored umbrella and beach equipment at end of day.
- Provided towels, chairs, umbrellas, and other items to beachgoers upon request.
- Reported any hazardous conditions or incidents to management immediately.
- Assisted guests with booking reservations for cabanas and other amenities.
- Performed first aid duties when necessary for injured or ill beachgoers.
- Gathered trash and garbage off beach to dispose of in proper containers.
- Monitored ocean activity including tides, currents, waves and marine life activity.
Manager
Mr.Cow
Kahului, Hawaii
12.2022 - 09.2024
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Supervised team members, providing guidance and support during shifts.
- Trained new staff on company policies and best practices for service.
- Coordinated inventory management to maintain product availability and quality.
- Implemented scheduling processes to optimize staff coverage during peak hours.
- Resolved customer inquiries and complaints with professionalism and care.
- Conducted regular assessments of team performance to identify training needs.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
Maui High Scool
Kahului, HI05-2025
Skills
- Customer service
- Team building
- Project management
- Staff training
- Event coordination
- Inventory management
- Effective communication
- Problem resolution
- Partnership building
- ADA compliance
- Sports coaching
- Staff scheduling
- Activity planning
- Program improvement
- Supply inventory
- CPR certification
- Event planning
- Safety monitoring
- Professionalism
- First aid certification
- Public speaking
- Time management
- Goal setting
- Relationship building
Certification
HeartSaver First Aid CPR AED
Timeline
Recreation Manager and Task Force Specialist
Aqualani Beach and Ocean Recreations
08.2025 - Current
Asst.Manager
Aqualani Beach and Ocean Recreations
05.2025 - 08.2025
Pool and Beach Attendent
Aqualani Beach and Ocean Recreations
09.2024 - 05.2025
Manager
Mr.Cow
12.2022 - 09.2024
High School Diploma -
Maui High Scool