Kalon Miller

• Trained team members on safety rules and service standards.
• Evaluated employee performance through observation, feedback, and evaluations.
• Managed facility operations, coordinating maintenance, security, and housekeeping teams.
• Enforced safety procedures and supported compliance with facility regulations.
• Coordinated vendors for repairs, supplies, and contracted facility services.
• Trained staff on daily operations, equipment use, and site protocols.
• Maintained records for inspections, repairs, inventory, and service logs.
• Managed budgeting processes related to facilities operations including labor costs.

• Oversaw daily operations and workflow of assigned service teams.
• Coordinated schedules and managed resources for effective coverage.
• Trained and mentored team members on best practices and safety protocols.
• Ensured compliance with company standards and client expectations.
• Conducted regular site inspections to maintain quality service delivery.
• Implemented operational improvements to enhance efficiency in fieldwork.
• Managed inventory and supplies for seamless daily operations.
• Drove and operated company provided vehicle
• Submitted Expenses Reports
• Managed company provided expense business cards
• Maintained open relationships with property management/communities
• Identified cost-saving measures that improved productivity without compromising quality or safety standards.
• Led daily operations to ensure efficient property maintenance services.

• Scheduling/Ordering/Inventory
• Cash Counting/Bank Runs
• Microsoft Teams
• Micro logic Systems
• Performed minor repairs to equipment
• Trained new staff on operational procedures and safety protocols
• Delegating tasks
• Troubleshooting
• Customer service/phone calls
• Monthly team meetings
• Tool handling
• Working in climate/weather
• Membership Sales
• Chemical handling
• Preventative Maintenance for equipment
• Interviewing New hires
• Waste management
• Kept accurate records of daily transactions, sales data, and inventory levels.
• Monitored wash cycles to maintain optimal performance of equipment.
• Resolved customer concerns promptly to enhance satisfaction and loyalty.
• Monitored vehicle traffic flow through the car wash line to maximize efficiency while minimizing wait times.
• Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
• Membership Sales (Awarded Top Selling Site in Company 2024)
• Opened Brand New Site in 2025

• Responsible for managing a kitchen entirely alone
• Keeping the front line fully stocked during busy hours
• Doing prep work that spans over multiple days
• Answering phone calls when a manager is preoccupied
• Ensuring that the workspace is sanitary and void of all clutter
• Able to spend hours standing and lifting heavy objects exceeding 50 pounds
• Interacting with customers with a genuine smile
• Maintained cleanliness and organization of dining and kitchen areas.
• Collaborated with team members to ensure efficient workflow during peak hours.
• Operated cash registers to process payments from customers.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Organized inventory shelves for easy access and maintenance of stock levels.
• Answered telephones, directed calls, and took messages.

• Selling over $2000 worth of Cutco products in first week of employment

•Booking appointments with customers

•Presenting and explaining the works of Cutco products to customers

•Organizing and planning out a schedule for each work week

•Advising new sellers on how to improve their sales performance

•Suggesting new sales pitches to managers

•Able to keep a positive and productive attitude during stressful presentations

•Setting weekly goals

•Utilizing basic computer/typing skills

•Accustomed to using zoom

•Keeping track of past customers in an organized planner

•Creating reference notes to improve sales performance

•Built relationships with clients through personalized product demonstrations.

•Educated customers on product features, benefits, and proper usage techniques.

•Collaborated with team members to develop effective sales strategies and techniques.

•Participated in training sessions to enhance product knowledge and selling skills.

•Attended promotional events to showcase products and expand market reach.

• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

•Generated new sales leads through cold calling and networking activities.