KALONDA CLOYD
St. Louis,MO
Summary
Dynamic and versatile entrepreneur with a proven track record of successfully building, managing, and expanding a diverse portfolio of businesses. Experience includes home health care services, a commissary kitchen, an adult day program, real estate investments, and leadership as Chairman of the Board at New Avenue Incorporated, a nonprofit organization. Possesses strong skills in strategic planning, operations management, and community-focused program development. Commitment lies in fostering sustainable growth and creating a positive impact in each venture. Seeking to leverage entrepreneurial experience and business acumen to drive innovation and meaningful community outcomes across multiple sectors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner and Chief Operating Officer
UG Commissary LLC
01.2022 - Current
- Company Overview: Founded and established UG Commissary as a premium commissary kitchen facility
- Manage all aspects of day-to-day operations, ensuring compliance with health and safety regulations
- Develop and maintain relationships with clientele within the culinary industry
- Collaborate with clients to provide resources, kitchen facilities, and mentorship
- Streamline kitchen processes and operational efficiency to accommodate a high demand
- Develop strategic partnerships and marketing initiatives to enhance brand awareness and attract new clients
- Implement robust food safety protocols, ensuring compliance with industry and state standards
- Founded and established UG Commissary as a premium commissary kitchen facility
Chairman, Board of Directors
New Avenue Incorporated
03.2021 - Current
- Strategic Planning and Vision: Directed the organization’s long-term strategic planning, ensuring programming goals align with New Avenue’s mission to address community needs and create sustainable impact.
- Programming Oversight: Provided guidance and support for all major programs, including [specific programs, e.g., youth mentorship, workforce development, and community outreach], evaluating their success, impact, and growth potential.
- Governance and Compliance: Ensured adherence to high standards of governance, legal compliance, and ethical practices; maintained transparent communication within the board and with stakeholders.
- Board Leadership and Development: Recruited, trained, and empowered board members to contribute effectively, enhancing board capabilities and fostering an inclusive, mission-driven culture.
- Financial Stewardship and Fundraising: Worked closely with the CFO and executive team on budgeting, resource allocation, and financial planning, while leading major fundraising initiatives and campaigns to secure funding for programming and operations.
- Community and Stakeholder Engagement: Strengthened relationships with key community stakeholders, donors, and partners, fostering collaboration to expand the organization’s network, resources, and impact.
- Executive Oversight and Development: Supported and evaluated the CEO and senior leadership, providing strategic guidance to ensure effective management across programming areas and alignment with New Avenue’s goals.
- Risk Management and Policy Development: Identified organizational risks and worked with leadership to implement policies that enhance program integrity, safety, and accountability.
Owner and Chief Operating Officer
Under Grace Home Health Agency & Adult Day Program
01.2017 - Current
- Company Overview: Founded and established both Home Health and Adult Day programs, specializing in providing safe and enriching daytime care and home care for elderly and disabled individuals
- Create a warm and supportive atmosphere that promoted physical, mental, and social activities for participants
- Recruit and train a compassionate team of caregivers and activity coordinators to ensure a high standard of care
- Collaborate with families and healthcare professionals to develop individualized care plans for each participant
- Manage daily operations, including budgeting, program development, scheduling, billing, and insurance claims
- Conduct marketing and outreach efforts to attract new participants and build community awareness
- Implement and enforce stringent quality and safety protocols, adhering to healthcare regulations and industry standards
- Founded and established both Home Health and Adult Day programs, specializing in providing safe and enriching daytime care and home care for elderly and disabled individuals
Education
Bachelor of Science - Mass Communications
Lindenwood University
St. Charles, MO12.2025
Associate of Science - Mass Communications
St. Louis Community College
St. Louis, MO01.2018
Skills
- Small Business Management
- Standard Operating Procedures
- Policy Writing and Implementation
- Marketing Management
- Human Resource Development
- Social Service
- Leadership and Team Management
- Strategic Planning
- Commercial Kitchen Operations
- Finance and Budgeting
- Community Organization
- Case Management
Affiliations
- CHAP Program - BJC
- KDHX Community Advisory Board
Certification
National Restaurant Association (NRAEF) -Food Protection Managerial Certification
Grace Hill Women In Business Certification
Timeline
Owner and Chief Operating Officer
UG Commissary LLC
01.2022 - Current
Chairman, Board of Directors
New Avenue Incorporated
03.2021 - Current
Owner and Chief Operating Officer
Under Grace Home Health Agency & Adult Day Program
01.2017 - Current
Associate of Science - Mass Communications
St. Louis Community College
Bachelor of Science - Mass Communications
Lindenwood University
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