Summary
Overview
Work History
Education
Skills
Timeline
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KaLores Jackson

Houston

Summary

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Providing exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Overview

14
14
years of professional experience

Work History

Beauty Consultant

Leauxla Beauty
05.2010 - Current
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.

Field Sales Manager

Fou’Dre Vodka
01.2022 - 11.2023
  • Established strong client relationships through consistent communication and excellent customer service.
  • Increased territory sales by developing and implementing effective sales strategies.
  • Expanded market share with targeted marketing campaigns and strategic product placements.
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships.

Travel Consultant

Fora Travel
04.2019 - 05.2022
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Customer Service Supervisor

Sykes Home
08.2016 - 01.2020
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Education

Associate of Science - Esthetician

Ogle School of Beauty
TX
10.2023

Bachelor of Arts - Psychology & Sociology

Grambling State University
Grambling, LA
05.2017

Skills

Communication

Active Listening

Problem-Solving

Destination Expertise

Travel Regulations

Travel Technology

Sales Techniques

Negotiation Skills

CRM Software

Microsoft Office Suite

Time Management

Marketing

Timeline

Field Sales Manager

Fou’Dre Vodka
01.2022 - 11.2023

Travel Consultant

Fora Travel
04.2019 - 05.2022

Customer Service Supervisor

Sykes Home
08.2016 - 01.2020

Beauty Consultant

Leauxla Beauty
05.2010 - Current

Associate of Science - Esthetician

Ogle School of Beauty

Bachelor of Arts - Psychology & Sociology

Grambling State University

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KaLores Jackson