Kaloyan Luchkov
Las Vegas,NV
Summary
Dynamic and results-oriented professional with a proven track record at Luchkoff Patisserie, enhancing operational efficiency and employee performance. Expert in system development and optimization, coupled with a passion for training and mentoring. Spearheaded a communication overhaul and crafted a comprehensive training manual, significantly elevating staff competency and service standards.
Overview
3
3
years of professional experience
Work History
Front Store Supervisor
Luchkoff Patisserie
08.2024 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Managed and organized systems for increased efficiency, including inventory and product overhauls
- Implemented the "Band" app for improved communication among staff
- Created a 50-page handbook to streamline training for front-store workers
- Effectively handled rush hour customers with system overhauls
Front Store Worker
Luchkoff Patisserie
05.2021 - 08.2024
- Greeted and assisted customers with locating items and processing payments
- Prepared and served food, ensuring high-quality customer service
- Managed inventory control, including counting and stocking merchandise
- Coordinated and prepared farmers market inventories for distribution and sale
- Maintained a clean and organized store environment, including washing dishes and cleaning
- Opened and closed the store, ensuring readiness for business and proper security measures
Education
Bachelor of Science - Computer Engineering
University of Nevada - Las Vegas
Las Vegas, NV05-2027
High School Diploma -
Doral Academy Red Rock
Las Vegas05-2022
Skills
- Optimization: Skilled at finding ways to streamline processes for efficiency and speed
- Accuracy and Precision: Detail-oriented with a strong focus on ensuring work is accurate and precise
- Passion and Commitment: Highly passionate and committed to tasks once engaged
- System Development: Expertise in creating and implementing consistent systems for various tasks
- Training and Mentoring: Extensive experience in training and mentoring new employees
Languages
Bulgarian
Native or Bilingual
Timeline
Front Store Supervisor
Luchkoff Patisserie
08.2024 - Current
Front Store Worker
Luchkoff Patisserie
05.2021 - 08.2024
Bachelor of Science - Computer Engineering
University of Nevada - Las Vegas
High School Diploma -
Doral Academy Red Rock
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