Kalpesh Bhikadiya

• Serve as state level Incident Response Coordinator, lead handling of all categories of security incidents for CHP across the state in accordance with NIST processes and California State SAM/SIMM standards.
• Monitor, analyze and respond to security alerts from DLP (Netskope) and Microsoft Defender, ensuring rapid containment and remediation of threats.
• Lead phishing simulation campaigns and annual security training for all employees, enhancing organizational resilience against social engineering attacks.
• Deliver ongoing security awareness sessions to staff, promoting best practices and compliance with state and federal regulations.
• Manage and maintain security audit tools, oversee system security testing processes and support internal audits to ensure continuous compliance.
• Review and approve new software through a structured security evaluation process before production deployment, mitigating potential vulnerabilities.
• Participate in Technical Information Security Officer (TISO) meetings with California State Transportation Agency department, vendor security briefings, and Change Advisory Board (CAB) meetings to align security strategy with business and IT objectives.
• Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
• Collaborated with cross-functional teams to establish robust network security strategies and policies.

• Company Overview: Tata Consultancy Services is an Indian multinational information technology services and consulting company.
• Led deployment of SIEM and DLP solutions, improving data protection and reducing breach risk.
• Managed on-prem critical application server to AWS cloud migration while enhancing cloud security posture.
• Created custom dashboards, reports, and alerts in OPManager to detect anomalous network activity.
• Developed and implemented effective incident management processes to enable rapid and thorough responses to security incidents, contributing to the organization's overall cybersecurity posture.
• Conducted vulnerability assessments, remediated critical vulnerabilities, and applied strategic patching to maintain security across server environments, reducing the occurrence of security incidents.
• Implemented security controls in alignment with ISO 27001 and NIST standards, ensuring compliance and strengthening organizational defenses against cyber threats.
• Documented control deployment processes and manage IT systems across their lifecycle, maintaining adherence to internal security policies and ensuring a clear audit trail.
• Tata Consultancy Services is an Indian multinational information technology services and consulting company.

Company Overview: Tata Consultancy Services is an Indian multinational information technology services and consulting company.

• Managed Active Directory accounts, GPOs, and access controls to enforce security policies.
• Administered network share creation, address access and permission issues, and perform timely troubleshooting to ensure network resources are available and accessible to authorized users.
• Resolved a high volume of system and security-related issues, maintained a 90% ticket closure rate and achieved high customer satisfaction rating (4.9/5) by meeting Service Level Agreements (SLA) and improved overall system uptime.
• Deployed security patches via SCCM, reducing vulnerability exposure.
• Coordinated with business units to schedule planned downtimes for changes, including hardware replacements, server reboots, and other system maintenance activities.
• Automated reporting and routine administrative tasks with PowerShell, improving efficiency.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.