Kalvin Tran
Hercules,CA
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Firewings
02.2022 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Educated employees on register use, merchandising, and customer service.
Education
No Degree - Public Health Education
Diablo Valley College
Pleasant Hill, CA05.2026
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Team Management
- Flexible Schedule
- Positive Attitude
Timeline
Cashier Team Lead
Firewings
02.2022 - Current
No Degree - Public Health Education
Diablo Valley College
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