ALEXUS PALMER
Summary
Hardworking Helper familiar with job-related equipment operations. Punctual and communicative individual. Committed to accomplishing each task safely and effectively. Effective at working with little supervision to support various trade crews. Knowledgeable about maintaining clean work areas, restocking supplies. Trained in completing basic equipment and power tool inspections. Computer experience and team-oriented with positive and upbeat nature.
Overview
8
8
years of professional experience
Work History
Retention Agent
Focus Services
04.2024 - Current
- Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.
- Utilized CRM systems to track interactions with customers, allowing for more personalized service in future engagements.
- Exceeded monthly retention targets consistently by employing effective negotiation tactics when dealing with unsatisfied clients.
- Maintained detailed records of interactions with clients for accurate reporting purposes.
- Developed rapport with clients by understanding their needs and offering tailored solutions.
Laborer
Zachary Inc
04.2022 - 04.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Hole Watch
Total Refinery
03.2020 - 02.2022
- Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.
- Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
- Maximized operational efficiency through expert management of gas testing equipment and proper documentation of test results for each entry point.
- Maintained detailed records of hole watch activities, providing valuable data for future reference and analysis.
- Ensured worker safety through diligent application of OSHA regulations during hole watch duties.
- Demonstrated strong commitment to workplace safety by actively participating in ongoing training sessions, staying up-to-date with industry best practices, and sharing knowledge with coworkers.
Pipefitter Helper
Cajun Industries LLC.
07.2018 - 01.2020
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Assisted in accurate measurements and marking of pipes for cutting or threading using various measuring instruments.
- Supported seamless construction projects by preparing and organizing tools and materials for pipefitters.
Machine Operator/General Warehouse Worker
Addeco Staffing
07.2016 - 06.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Education
NCCER Certification - Safety And Level 1 Industrial Craft Skills
Golden Triangle Empowerment Center
Port Arthur, TX09.2022
High School Diploma -
Memorial High School
Port Arthur, TX06.2010
Skills
- Material Handling
- Job Site Safety
- Safety Procedures
- Safety awareness
- Attention to Detail
- Power Tool Operation
- Measurement accuracy
- Data Entry
- Computer Operations Management
Timeline
Retention Agent
Focus Services
04.2024 - Current
Laborer
Zachary Inc
04.2022 - 04.2023
Hole Watch
Total Refinery
03.2020 - 02.2022
Pipefitter Helper
Cajun Industries LLC.
07.2018 - 01.2020
Machine Operator/General Warehouse Worker
Addeco Staffing
07.2016 - 06.2018
NCCER Certification - Safety And Level 1 Industrial Craft Skills
Golden Triangle Empowerment Center
High School Diploma -
Memorial High School
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