Kalya Canley
Santa Barbara,CA
Work Preference
Desired Job Title
Senior Relationship ManagerSenior Relationship ExecutiveRelationship ManagerClient Success ManagerRenewals Account ManagerWork Type
Full TimeLocation Preference
RemoteHybridLocation: Santa Barbara, CA, US
Open to relocation: No
Salary Range
$160000/yr - $195000/yrImportant To Me
Career advancementWork from home optionPaid time offCompany CultureWork-life balancePaid sick leave401k matchPersonal development programsSummary
Senior Sales and Relationship Management with a strong record of exceeding quotas and driving double-digit growth across Fortune 500 accounts. Known for establishing long-term partnerships and executing strategic initiatives that enhance client retention and revenue predictability.
Overview
16
16
years of professional experience
Work History
Senior Relationship Manager
ProcurementIQ
01.2017 - Current
- Ranked #1 Relationship Manager (FY22) and #2 overall (FY24) across team performance
- Closed FY25 quota four months early while on three months of maternity leave, reflecting strong pipeline and execution
- Exceeded quota (107%-122%) across FY22-FY25, averaging 114% attainment on multimillion-dollar targets
- Drove double-digit growth across a portfolio of Fortune 500 accounts through strategic upsell and expansion initiatives
- Negotiated and closed multi-year agreements, increasing revenue predictability and client retention
- Drove ~30% of team new-product revenue, enhancing adoption of high-value offerings
- Established trusted advisor relationships with senior procurement leaders, aligning solutions with measurable cost savings
Senior Relationship Executive
IBISWorld
11.2014 - 12.2016
- Exceeded 100% of quarterly and annual sales targets, closing Platinum multi-year contracts valued at $800K+
- Expanded enterprise accounts by building multi-threaded relationships across departments, resulting in 3% to 15% increase in ACV and enhanced client retention
- Designed and led high-impact client training sessions to improve product adoption and stakeholder engagement
- Mentored 5 junior team members, leading to consistent target achievement and improved team performance
- Recognized as Relationship Manager of the Year (2014-2015) for exceeding departmental targets and contributing to 13% revenue growth
Relationship Manager
IBISWorld
06.2013 - 11.2014
- Grew portfolio of enterprise accounts through proactive outreach and consultative selling strategies, enhancing client relationships and driving revenue growth
- Consistently achieved and exceeded activity metric (calls, meetings, webinars) and revenue targets up to 122%
- Delivered 100+ customized product demonstrations annually, effectively closing new revenue opportunities and securing client renewals
- Identified cross-sell opportunities, increasing account penetration and contract value by 3% to 40%, contributing to overall revenue enhancement
Account Manager
Integrated Publication Solutions (Fairfax Media)
06.2011 - 06.2013
- Managed 30 national accounts, overseeing campaign execution, client communication, and budget performance to ensure alignment with client goals
- Cultivated relationships with 50+ key clients, serving as primary contact for account inquiries across QLD, VIC, and NSW regions to enhance client satisfaction
- Increased sales by 21% across key magazine titles through targeted distribution and growth strategies
- Prepared P&L statements and conducted sales/demographic analysis, identifying sales opportunities and optimizing campaign effectiveness
Marketing Coordinator
Integrated Publication Solutions (Fairfax Media)
06.2010 - 06.2011
- Conducted in-depth market and competitor analysis using industry reports and analytics tools, providing actionable insights for annual strategic planning.
- Managed campaigns for over 20 publications, organizing logistics and enhancing data accuracy through new tracking systems.
- Led data validation for system migration, ensuring data integrity for over 100,000 records and facilitating a seamless transition.
Education
Certificate of Compliance - Financial Planning
11-2015
Bachelor of Business - Marketing
01-2010
International Baccalaureate High School Diploma -
11-2005
International General Certificate of Education - High School Certificate equivalent to U.S Years 9-11
06-2003
Skills
Core Competencies
- Account growth
- Client onboarding and retention
- Conflict resolution
- Cross-functional collaboration
- KPI development
- Mentorship and training
- Multi-stakeholder engagement
- Negotiation skills
- Client relations
- Revenue expansion
- Strategic partnerships
Technical Skills
- Gong
- Microsoft 365
- Outreach
- Salesforce
- Tableau
- ZoomInfo
Timeline
Senior Relationship Manager - ProcurementIQ
01.2017 - Current
Senior Relationship Executive - IBISWorld
11.2014 - 12.2016
Relationship Manager - IBISWorld
06.2013 - 11.2014
Account Manager - Integrated Publication Solutions (Fairfax Media)
06.2011 - 06.2013
Marketing Coordinator - Integrated Publication Solutions (Fairfax Media)
06.2010 - 06.2011
Royal Melbourne Institute of Technology University - Certificate of Compliance, Financial Planning
Monash University - Bachelor of Business, Marketing
Methodist Ladies College - International Baccalaureate High School Diploma,
United World College of SE Asia - International General Certificate of Education, High School Certificate equivalent to U.S Years 9-11