Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kalyan Pemmaraju

Charlotte,NC

Summary

Prudent Business Intelligence Professional with 16 + Years of Proven Expertise in Building BI systems Software Design, Installation, Configuration and Administration Knowledge to support Growing Businesses and increase productivity. Broad experience and ability to effectively lead, build, deliver, and execute complex global BI initiatives. Highly skilled in Planning & Implementations of small to very large BI Infrastructures of PowerBI, Tableau, Cognos, Micrsotrategy on Windows, Linux. Excellent Working Experience on PowerBI and Tableau Administration association of Windows,Linux and AWS, Azure. Good working knowledge on Cognos,Microstrategy Administration.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior BI Platform Administrator,Avis Group

CTS
Davidson, NC
01.2023 - Current
  • Proven Expertise on Tableau/PowerBI Admin Activities
  • Tableau installation, Configuration, Capacity planning
  • Control Power BI tenant features, activity logs,monitoring usage, assigning licenses, audit logging
  • Capacity planning of shared infrastructure work with infrastructure teams to execute upgrades,monitory server performance and usage Conduct thorough testing, debugging, and troubleshooting of Power BI solutions
  • Provide technical guidance and support to end-users, ensuring effective adoption and utilization of Power BI solutions
  • Manage deployments and setting guidelines for team using Power BI
    Manage user access and permissions

Lead BI Platform Administrator

Travelers Insurance
Hartford, CT
08.2019 - 01.2023
  • Demonstrated proficiency in PowerBI, Tableau, and Microstrategy
  • Excellent knowledge on designing and BI systems architecture
  • Good working experience on PowerBI Installation, Configuration on windows and Cloud servers
  • Configure Power BI data gateways for access to multiple data sources across the enterprise
  • Oversee Power BI environments, configurations, integrations, and deployments
  • Working on Service now tickets of User access requests and performance issues within SLA
  • Good expertise on connecting PowerBI with other Application databases hosted on onprem and Cloud
  • Create and maintain Power BI documentation for the environment and solutions
  • Ensure high availability, reliability, consistently high throughput and system performance, and high levels of customer service
  • Proven expertise on Agile Methodology
  • Deep Working knowledge on Tableau Single Node, Multi Node and High Availability Environments Setup and Administration of Tableau versions 2018,2019,2020 and 2021.x
  • Sound knowledge on Tableau Performance Tuning Practices using Tabjolt and Performance Recorder and other tools
  • Working on Critical PowerBI Production issues and working on Preventive Actions and Documentation to improve Resiliency
  • Experiment with new features and enhancements released by Tableau and bring them into the platform &organization
  • Excellent troubleshooting skills to track, monitor and resolve user's issues within the BI environment
  • Expert at Design of Blue-Green Approach for Critical Production Environments and providing Significant Turn around time to Restore Production Data inspite of Production or Cluster Failures in Tableau Enterprise Environments
  • Enterprise Environment and Execute the Automation Procedures to save significant Time and Money for Businesses

Senior BI Platform Engineer

Mass mutual Insurance
Springfield, MA
06.2016 - 08.2019
  • Successfully handling as an Onshore Tech lead for Tableau, Cognos Environments with Huge user base of 30,000
  • Identify, escalate and document production impact issues for the Tableau/Cognos environment to confirmed delivery for client and business notification
  • Create Tableau related Standard Operating Procedures (SOP) and work with development teams to implement them
  • Implementation of new software offerings and infrastructure, maintenance, and coordinates testing activities with project teams
  • Designing and Conducting DR Activities for BI Environments successfully and receiving LOB Sign offs
  • Sound Working Knowledge on Deploying Tableau Systems with Security Integrations like Enterprise LDAP, AD, Azure AD, SAML, and other nextgen IdP (Identity Provider)
  • Acting as Tableau Admin SME to conduct POCs to explore and learn new Tableau offerings and Versions
  • Work with Server, Storage, Network and Database teams to ensure BI platforms are up and running smoothly
  • Monitor server activity/usage statistics to identify possible performance issues/enhancements
  • Provide L2/L3 support for Tableau Internal and External users ensuring 24/7 Availability of Tableau and Cognos Applications
  • Cognizant Technology Solutions

BI Tools Platform Engineer

Chevron
San Ramon, CA
03.2012 - 02.2014

Expert in Cognos Environment customization and troubleshooting.

  • Expert in Cognos Environment customization and troubleshooting
  • Establish performance metrics for faster, accurate, and reliable services across the environment
  • Implemented new search functions and capabilities on Development, Test and Production environments
  • Develop, coach, manage, and mentor other team members including Jr
  • Cognos Administrators
  • Set up disaster recovery environments, Cognos Content store and other backup process to ensure business continuity
  • Worked directly with IBM Developer, support and expert team to identify and analyze new bugs,performance issues and security issues on various PMR's
  • Oil & Gas

Senior BI Platform Engineer

Qualcomm
HYDERABAD
10.2010 - 03.2012
  • On - Call support for varied BI applications (Cognos, OBIEE,SAS,TM1,OBIEE, BO,HFM & QlikView)
  • Excellent experience on Cutover model version upgrade activities from 8.3 to 8.4 and 8.4 to 10.1 of Cognos BI Suite
  • Scheduled and unscheduled application maintenance activities, Consult and interface with internal/external team members as well as IBM Cognos for service requests,maintenance, and patching
  • Connecting with Enterprise Networking Team, Security Team and DB Teams to ensure of Stable BI Environment
  • Attending CAB Meetings and learn details of any new changes introduced which might impact BI Regions
  • Direct customer support while at on-site based on the Ticketing Tools Remedy and Servicenow
  • Verifying and fixing the issues in various application environments after monthly patching, to see that the applications are up and running

BI Administrator

Mahindra Satyam
Hyderabad
01.2005 - 10.2010
  • Ensured comprehensive security measures for Cognos system
  • Planning and testing for system patches or upgrades, and offer new ideas for improvements
  • Evaluate, understand and implement patches to Cognos environment
  • Receiving Cognos Change Requests and Incidents in Remedy Process from client and resolving them within SLA
  • Developed guidelines and naming conventions for content development in Cognos connection
  • Deployed packages, folders and content store from a development environment to test and then to production environments
  • Assisted and supported systems administration for Cognos Planning and Cognos BI applications
  • Oil

Education

Master of Computer Applications -

Andhra University
Vizag
09.2004

Skills

  • Tableau Administration
  • Power BI Administration
  • ITIL V4 Foundation
  • Tableau Server Architect Badge
  • Tableau Server Admin Badge
  • Remedy
  • ServiceNow
  • Tableau/PowerBI Minor and Major Version Upgrades
  • Tableau Resource Monitoring Tool
  • Tableau/PowerBI Maintenance Activities
  • Cognos
  • SAS
  • OBIEE
  • Informatica
  • PowerBI
  • Microstrategy
  • Cloud Knowledge
  • Tableau Cloud

Certification

  • Tableau Server Architect Badge Certified
  • Tableau Server Administrator Badge Certified
  • Tableau Site Administrator
  • ITIL V4 Foundation

Timeline

Senior BI Platform Administrator,Avis Group

CTS
01.2023 - Current

Lead BI Platform Administrator

Travelers Insurance
08.2019 - 01.2023

Senior BI Platform Engineer

Mass mutual Insurance
06.2016 - 08.2019

BI Tools Platform Engineer

Chevron
03.2012 - 02.2014

Senior BI Platform Engineer

Qualcomm
10.2010 - 03.2012

BI Administrator

Mahindra Satyam
01.2005 - 10.2010

Master of Computer Applications -

Andhra University
Kalyan Pemmaraju