Highly motivated and visionary Technical Program Manager with a decade-long track record of success in orchestrating large-scale programs .Worked across four continents—Asia, Australia, Europe, and Africa. Expertise lies in crafting and executing technical strategies, leveraging innovative tools to enhance program outcomes, and ensuring exceptional customer satisfaction. Known for unwavering consistency, integrity, and a relentless pursuit of personal growth. Proficient in diverse technical domains including robotics and data analytics.
Currently working as Delivery manager for A bank in middle east with team size of 50+ , ensuring delivery in highly fast paced, huge volume and pressured environment.
Planning and Management: Overseeing the planning, execution, and delivery within the specified scope, timeline, and budget.
Team Leadership: Leading and managing a team of managers, coordinators, and other resources to ensure efficient project delivery.
Stakeholder Management: Engaging with clients, stakeholders, and senior management to understand requirements, provide updates, and address concerns.
Risk Management: Identifying potential risks and issues in delivery and implementing mitigation strategies to ensure successful outcomes.
Resource Allocation: Allocating resources effectively to meet requirements and optimize productivity.
Quality Assurance: Ensuring that deliverables meet the required quality standards and comply with client expectations.
Budget Management: Monitoring project budgets, expenses, and financial performance to ensure adherence to financial targets.
Change Management: Managing changes to scope, timeline, and requirements while minimizing disruptions and maintaining project momentum.
Performance Tracking and Reporting: Tracking progress, milestones, and key performance indicators (KPIs) and providing regular reports to stakeholders.
Continuous Improvement: Identifying opportunities for process improvements, best practices adoption, and organizational learning to enhance delivery efficiency and effectiveness.
Applications Manager(2019)
· Worked under immense pressure and delivered milestones in time.
· Handled team size of 20+ members globally.
· Stabilized 7 legacy applications within span of 5 months.
· Received Key Contributor award for performance of the year.
Power BI Lead -Denmark (2018)
· Designed and implemented Microsoft PowerBI Dashboard Automation for CFO of the company to measure KPI and milestones for the current financial year.
· Developed business by extending the scope to maintenance and enhancement of the Dashboard for next
one year
·Analyzed proposed technical solutions based on customer requirements.
Module Head -Sydney(2018)
· Implemented Agile methodology (using JIRA) for ERP domain deliverable
· Developed Informatica mappings to predict future sales of medical devices.
· Handled multiple project work across offshore and onshore team
· Strengthened client relationship with dedicated support and communication skills.
Team Lead-India (2014-17)
· Tackled applications for 8 South African Countries
· Designed a reusable generic Informatica utility achieving 97% automation with 100% accuracy
· Set up standards and best practices for entire project for data migration.
· Responsible for hiring and grooming new team members(25).
Module Lead – South Africa (2013-14)
· Individually contributed to Archival Project (Agile)
· Identified 120 TB for archival
· Worked in parallel with client to assure all 4 departments are covered for archival
· Provided Automated Archival Strategy for rest of the 10 departments.
Types of Project Worked and Headed
o Database Migration
o Dashboard Automation
o Legacy Application
o Archival
· Environments Worked
o Challenging
o High Pressure
o Fast Paced
o Limited Team