Kalyn Autry
Vista,CA
Summary
I am a dependable office management professional who brings many years of experience in administrative oversight. I am a self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Nissho of California
Vista, CA
11.2017 - Current
- Provide regular updates and progress reports to VP.
- Scheduling of meetings, managing travel arrangements and handling requests for VP's calendar
- Manage contracts for Landscape and Janitorial Divisions exceeding $1 million monthly
- Update physical and electronic project files
- Produce customized maps that aided in the streamlining of project workflows
- Generate monthly and annual financial budget projections to maximize profitability of the Maintenance and Janitorial Departments
- Monitor division expenses effectively
- Conduct in-depth analysis of job costing data to identify potential areas for improving profitability
- Manage day-to-day operations of two departments - Customer Service and Water Management
- Process contractual agreements based on client requirements
- Review and enhanced proposals for clients seeking additional work and property beautification services
- Ensured timely procurement of materials and equipment based on approved proposals
- Address customer complaints and issues with efficiency
- Oversee the entire process of tracking and billing for all warranty projects
- Perform timesheet tracking for various departments and divisions
- Manage inventory control for division's equipment and tools
- Manage chemical orders, report state regulations, and renew annual licenses.
- Maintained a well-stocked office environment while adhering to budgetary guidelines
- Developed and implemented office policies and procedures.
Office Manager
Artistic Maintenance
Oceanside, CA
12.2016 - 11.2017
- Managed and executed monthly contract billings and additional services charges
- Collected and verified employee timesheet data
- Contacting clients to address their proposal requests, concerns, and questions
- Resolved complaints and concerns promptly
- Successfully managed and organized all current job records
- Monitored inventory levels to avoid stockouts and higher costs
- Managed scheduling of crew members and procurement of materials as per instructions from Division Supervisor
- Efficiently handled the calendar management, walk scheduling, and travel coordination for Division Supervisor
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Shift Manager
ALDI
Vista, CA
02.2015 - 12.2016
- Coordinated employee breaks to ensure optimal productivity.
- Ensured timely completion and precision of all assigned orders on a regular basis
- Conducted regular store inventory checks on a weekly and quarterly basis
- Handled customer complaints in a courteous and professional manner
- Maintained cleanliness and created a welcoming store environment
- Ensured correct pricing at all times
- Managed cash handling by exchanging change with associates and verifying the accuracy of safe deposit.
- Managed end-of-shift sales data transfer to corporate offices
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Intake Coordinator
Soap MAT, LLC
Oceanside, CA
10.2014 - 09.2015
- Recorded patient information upon program admission
- Created and maintained patient charts efficiently
- Ensured proper filing of all necessary paperwork and laboratory reports.
- Demonstrated proficiency in managing telephone communications by promptly connecting callers with the right personnel.
- Recorded monthly medical examination outcomes
- Released program participants promptly upon completion of treatment
- Provided information and resources to individuals, families, and groups seeking assistance.
Education
High School Diploma -
Valley Center High School
Valley Center, CA06-2007
Skills
- Staff hiring
- Bookkeeping
- Contract Administration
- Customer Service
- Inventory Control
- Billing
- Administrative Support
- Expense Reporting
- Office Management
- Policy Development
- Team Supervision
- Data Entry
- Supply Management
- Budget Administration
- Scheduling and calendar management
- Financial Tracking
- Travel Coordination
References
- Keri MacBeth, 760-644-8700
- Salli Charles, 928-444-5505
- Cameron Molifua, 760-468-0728
Timeline
Office Manager
Nissho of California
11.2017 - Current
Office Manager
Artistic Maintenance
12.2016 - 11.2017
Shift Manager
ALDI
02.2015 - 12.2016
Intake Coordinator
Soap MAT, LLC
10.2014 - 09.2015
High School Diploma -
Valley Center High School
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