Kalyn Coleman
Bakersfield,CA
Summary
Dedicated Full Service Associate passionate about customer service. Focused on solving routine and complex problems to maintain customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Aide
Maricopa Unified School District
08.2021 - 06.2023
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported individual student needs through personalized attention and tailored instruction.
- Collaborated with educators to create an inclusive learning environment for diverse learners.
- Monitored student progress and provided feedback to enhance academic performance.
Care Companion
Interim Home Health Care
10.2019 - 05.2021
- Provided compassionate support to clients, enhancing their daily living activities and overall well-being.
- Assisted individuals with personal care needs, ensuring comfort and dignity during all interactions.
- Monitored client health status, reporting any changes to healthcare professionals promptly.
- Coordinated recreational activities tailored to individual interests, promoting social engagement and mental stimulation.
- Collaborated with families to create personalized care plans that addressed specific needs and goals of clients.
- Assisted with medication administration, ensuring timely delivery of prescribed treatments to support optimal health outcomes.
- Served as an advocate for the patient''s best interests when communicating with healthcare providers or insurance companies regarding coverage decisions or treatment options.
Housekeeper
Vagabond Inn
08.2020 - 12.2020
- Maintained cleanliness and sanitation standards throughout guest rooms and common areas.
- Assisted in inventory management of cleaning supplies and equipment for efficient operations.
- Operated industrial cleaning equipment to ensure high-quality service delivery.
- Performed deep cleaning tasks, enhancing overall guest satisfaction and experience.
Medical Office Assistant
Dr Tangprapaporn
03.2020 - 07.2020
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in maintaining accurate patient records using both paper, and electronic medical records.
- Processed medical claims using advanced billing software, ensuring compliance with industry standards.
- Resolved discrepancies in billing statements through effective communication with insurance providers.
- Supported front desk operations, greeting patients and addressing inquiries promptly.
- Coordinated with healthcare providers for seamless patient referrals and follow-ups.
Medical Office Assistant
Dr. Michel Michael
10.2019 - 12.2019
- Assisted in maintaining accurate patient records using electronic medical record systems.
- Processed insurance claims, ensuring compliance with billing regulations and protocols.
- Maintained cleanliness and organization of medical supplies within the office environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
Insurance Claims Specialist
LAGS Medical Centers
08.2019 - 10.2019
- Reviewed and processed insurance claims for accuracy and compliance with company policies.
- Collaborated with clients to gather necessary documentation supporting claims submissions.
- Evaluated claim details, identified discrepancies, and implemented corrective measures for resolution.
Cashier
Jacobs 24 Hour Burger
03.2018 - 01.2019
- Handled cash transactions efficiently and accurately, ensuring customer satisfaction.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Maintained cleanliness and organization of work area, adhering to health standards.
- Processed orders swiftly using point-of-sale system, reducing wait times for customers.
Customer Service Representative
Kmart Corporation
10.2016 - 03.2017
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed orders and managed transactions using point-of-sale systems efficiently.
- Maintained a clean and organized workspace to enhance customer experience.
- Collaborated with team members to ensure seamless service delivery during peak hours.
- Participated in training sessions to improve product knowledge and service techniques.
Education
Associate of Arts - Medical Billing And Insurance Coding
UEI College
Bakersfield, CA04-2019
High School Diploma -
Ridge View High School
Bakersfield, CA06-2017
Skills
- Customer needs support
- Collaborative learning
- Group and individual instruction
- Collaboration
- Detail oriented
- Dependable
Certification
- HIPPA Cert,
- Medical Billing and insurance coding
- 60-70 Words per minute typing speed Certification
Timeline
Instructional Aide
Maricopa Unified School District
08.2021 - 06.2023
Housekeeper
Vagabond Inn
08.2020 - 12.2020
Medical Office Assistant
Dr Tangprapaporn
03.2020 - 07.2020
Care Companion
Interim Home Health Care
10.2019 - 05.2021
Medical Office Assistant
Dr. Michel Michael
10.2019 - 12.2019
Insurance Claims Specialist
LAGS Medical Centers
08.2019 - 10.2019
Cashier
Jacobs 24 Hour Burger
03.2018 - 01.2019
Customer Service Representative
Kmart Corporation
10.2016 - 03.2017
Associate of Arts - Medical Billing And Insurance Coding
UEI College
High School Diploma -
Ridge View High School
Similar Profiles
Alejandra GarciaAlejandra Garcia
Elementary Paraprofessional at Maricopa Unified School DistrictElementary Paraprofessional at Maricopa Unified School District
Fabiola DelcoreFabiola Delcore
Child Nutrition Site Manager Desert Winds MS at Maricopa Unified School District 20Child Nutrition Site Manager Desert Winds MS at Maricopa Unified School District 20
MEGAN TEMPLETONMEGAN TEMPLETON
School Nurse at Maricopa Unified School DistrictSchool Nurse at Maricopa Unified School District
HAYDEN NICHOLSHAYDEN NICHOLS
Occupational Therapist at Center For Neuro SkillsOccupational Therapist at Center For Neuro Skills
Cody StappCody Stapp
Warehouse Manager at Bakersfield Irrigation CompanyWarehouse Manager at Bakersfield Irrigation Company