Kalyn Durnan
Golva,ND
Summary
Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Efficient Clerical Worker known for high productivity and ability to complete tasks swiftly. Excel in communication, organizational skills, and adaptability, ensuring smooth operation in fast-paced environments. Dedicated professional delivering exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clerk
USPS
DIckinson, ND
05.2023 - Current
- Distribute mail/packages early morning for all carriers so sort and deliver for the day
- Assist customers with any mailing/shipping needs, stamp purchases, address changes, and locating missing packages using the RSS system.
- Collect mail from all drops and organize accordingly to be brought out for end of day truck.
- Collect end of day paperwork and deposits from all clerks to send out with afternoon truck.
- Collect money from customers/carriers for underpaid postage.
- Write up second notices for all certified, postage dues, and packages that have to be mailed back within 15 days if not claimed.
- Restock merchandise.
Server
Clear Sky
Palm Harbor, FL
06.2021 - 06.2022
- Handled a high volume of customers regularly.
- Took orders.
- Served food.
- Checked on customers frequently.
- Set up payments by POS.
- Kept the restaurant clean and sanitary.
- Bussed tables.
- Prepped breakfast, lunch and dinner.
Licensed Healthcare Agent
Connexion Point
, Remote
09.2021 - 12.2021
- Answered phone calls as they come in and assisted current members with reviewing Aetna Medicare plans available in their area.
- Communicated effectively with clients regarding their healthcare options and rights.
- If member chose to switch plans, I would assist them with completing the application process from start to finish.
- (Seasonal position)
Bartender/server
Famous Daves
Williston, ND
10.2019 - 12.2020
- Accommodate guests by exceeding their expectations and making sure their orders come out correctly and that they're in and out in a timely manner.
- Make cocktails and signature drinks for my guests as well as the entire restaurant.
- Adhered to state regulations regarding serving alcohol responsibly.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Keep guests sitting at the bar rail entertained
- Complete side work duties.
Customer Care Specialist
USIG
Odessa, FL
07.2018 - 08.2019
- Process orders that come through from Home Depot by ensuring all information matches plans attached to order a well as that we are being paid correctly for each job.
- Collect documents from installers to ensure they are all compliant and have everything needed to be able to work.
- Contact Home Depot for any money not being paid that is owed to USIG.
- Call customers to ensure they are extremely satisfied and take care of any issues that may have occurred as well as inform them of their warranty information.
Hostess/Server
Cody's Original Roadhouse
Tarpon Springs, FL
01.2017 - 08.2018
- Greeted customers and provided them with menus.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted servers in bussing tables when needed during busy periods.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Holiday Stationstore
Williston, ND
10.2014 - 10.2016
- Work cash register and assist customers as needed.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintain fresh food service; hot dogs, soda, iced tea, and hot and cold coffees machines.
- Counted down register and end of shift and continuously dropped cash throughout shift to maintain correct value in register.
Cleaning Assistant
TLC CLEANING SERVICES
New Port Richey, FL
06.2009 - 09.2014
- Thoroughly clean commercial and residential houses and making sure to use the correct products accordingly.
- Complete clean outs and ensured it was ready for future use.
Sales Associate
In Home Medical and Mobility
New Port Richey, FL
08.2011 - 08.2012
- Filed patients personal and billing information alphabetically.
- Called insurances to verify patient eligibility.
- Organized stockroom.
- Assisted billing clerk using quick books.
Education
GED -
Fivay High School
05.2013
Skills
- Microsoft Office
- Bartending
- Restaurant Server
- Document Management
- Clerical Support
- Customer Service
- Filing and data archiving
Certification
- Life and Health Insurance, 12/01/20, Present
- Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clerk
USPS
05.2023 - Current
Licensed Healthcare Agent
Connexion Point
09.2021 - 12.2021
Server
Clear Sky
06.2021 - 06.2022
Bartender/server
Famous Daves
10.2019 - 12.2020
Customer Care Specialist
USIG
07.2018 - 08.2019
Hostess/Server
Cody's Original Roadhouse
01.2017 - 08.2018
Sales Associate
Holiday Stationstore
10.2014 - 10.2016
Sales Associate
In Home Medical and Mobility
08.2011 - 08.2012
Cleaning Assistant
TLC CLEANING SERVICES
06.2009 - 09.2014
GED -
Fivay High School
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