Kalyn Gonzalez
Payroll Implenmentation Specialist
Chesapeake,VA
Summary
I am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced in Microsoft office, marketing, data entry, team collaboration with excellent reputation for resolving problems and improving customer satisfaction. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Eye Technician
Mandell Retina Center
Virginia Beach, Virginia
05.2022 - Current
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Patient Care Technician
Virginia Eye Consultants
Norfolk, Virginia
09.2016 - 05.2022
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assembled admissions pages and added new pages to patients' charts.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Answered patient assistance calls, assessed needs and offered qualified support.
Assitant in Marketing
Require Release Tracking
Virginia Beach, Virginia
06.2012 - 06.2014
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Updated spreadsheets with statistical, financial and non-financial information.
- Tracked key metrics and developed spreadsheets and data models.
Education
High School Diploma -
Salem High School
Salem, VA 09.2008 - 06.2022
Nursing
Virginia Beach Technical & Career Education Center
Virginia Beach, VA 09.2011 - 06.2012
Skills
Administrative office operations
Records and database importing
Time management
Organization, prioritizing and multi-tasking
Team leadership and supervision
Administrative support
Professional bedside manner
Adaptable
Companionship and emotional support
Timeline
Eye Technician
Mandell Retina Center
05.2022 - Current
Patient Care Technician
Virginia Eye Consultants
09.2016 - 05.2022
Assitant in Marketing
Require Release Tracking
06.2012 - 06.2014
Nursing
Virginia Beach Technical & Career Education Center
09.2011 - 06.2012
High School Diploma -
Salem High School
09.2008 - 06.2022