Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalyn Harris

Tremont,MS

Summary

An energetic and motivated professional with proven skills to meet deadlines. Communicate effectively, problem solve, and cooperate with a team. Deeply committed to providing high-quality support to all. Seeking a position in a growing company that allows me to demonstrate the skills I possess to be an asset to the business.

Overview

7
7
years of professional experience

Work History

Detailer

Fowler Detailing
04.2024 - Current
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the RV cleaning process.
  • Wash and Detail RVs on the daily in a shop building and mobile.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Developed strong relationships with customers through clear communication and exceptional service, generating repeat business.

Inside Residential Sales Lead

Spirit Fitness
01.2021 - 03.2024
  • Improved customer satisfaction through excellent communication, timely follow-ups, and addressing client concerns.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Streamlined the inside sales process for improved efficiency and quicker response times to client inquiries.
  • Analyzed monthly sales reports to identify patterns, areas for improvement and opportunities for growth, leading to the development of strategic action plans.
  • Provided exceptional product knowledge, enabling customers to make informed decisions on their purchases.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts.
  • Developed strong relationships with vendors for improved negotiation terms on pricing or shipping options which positively impacted profit margins.
  • Streamlined inventory management with diligent tracking, timely ordering, and accurate recordkeeping.
  • Worked directly with the Outside Sales team to insure dealers and customers were taken care of sufficiently.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
  • Streamlined inventory management and diligent tracking, timely ordering, and accurate recordkeeping.
  • Assisted in the hiring process, interviewing potential candidates and identifying top performers for the sales team.
  • Maintained store cleanliness and organization, ensuring a pleasant shopping experience for all customers.
  • Resolved customer complaints professionally, working to find satisfactory solutions that protect both client interests and company policies.

Accounting Clerk

Spirit Fitness
08.2019 - 01.2021
  • Enhanced data accuracy by diligently reviewing and correcting discrepancies in reports.
  • Streamlines data entry processes for increased efficiency and reduced errors.
  • Maintained high- quality records by consistently updating and organizing information in our database.
  • Improved data retrieval times with well organized filling systems, expediting access to critical information.
  • Handling incoming cash, checks, and wire payments.
  • Update and maintain customer information, documents, and records.
  • Completed data entry tasks with accuracy and efficiency.
  • Managed sensitive customer information with care, ensuring strict compliance with company policies and legal regulations surrounding data privacy.

Process Server

SEMO Process Service & Investigation
01.2017 - 10.2019
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Provided proof of service in form of affidavit.
  • Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
  • Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
  • Optimized route planning to maximize productivity while minimizing travel time between service locations.
  • Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
  • Ensured compliance with state regulations through proper completion of affidavits and other required documentation.

Education

Bachelor of Science - Mathematics

Arkansas State University
Jonesboro, AR
12.2019

Associate of Arts - General Studies

Arkansas Northeastern College
Blytheville, AR
07.2013

Skills

  • Customer Service
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Money handling abilities
  • Entering numbers using the 10 key
  • Computer Proficiency
  • Payment Processing
  • Customer satisfaction measurement
  • Account updating
  • Account Management
  • Reading Comprehension
  • Spreadsheets
  • Problem-solving abilities
  • Organizational skills
  • Reliable and responsible
  • Attention to detail
  • Adaptability and Flexibility
  • Time management

Timeline

Detailer

Fowler Detailing
04.2024 - Current

Inside Residential Sales Lead

Spirit Fitness
01.2021 - 03.2024

Accounting Clerk

Spirit Fitness
08.2019 - 01.2021

Process Server

SEMO Process Service & Investigation
01.2017 - 10.2019

Bachelor of Science - Mathematics

Arkansas State University

Associate of Arts - General Studies

Arkansas Northeastern College

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Kalyn Harris