Kalyn Hayes
Granville,NY
Summary
Motivated Medical Assistant/Patient Access Specialist with extensive hands-on experience in patient care, emergency department registration, cardiology, pharmacy operations, and private caregiving. Bachelor's-prepared in Biology with strong clinical exposure, medical terminology knowledge, and patient-centered communication skills. Demonstrates professionalism, empathy, and the ability to thrive in fast-paced healthcare environments. Committed to advancing education and delivering safe, compassionate nursing care.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Adirondack Cardiology
Queensbury, NY
08.2025 - Current
- Assists cardiologists with stress testing, cardiac monitoring, EKGs, and patient examinations
- Prepare patients for diagnostic procedures and explained testing processes
- Perform and documented 12-lead EKGs, vital signs, and medication histories in EHR
- Monitor patient responses during stress tests and reported abnormal findings
- Maintain exam rooms, equipment sterilization, and supply inventory
Patient Access ED
Glens Falls Hospital
Glens Falls, NY
08.2022 - Current
- Register patients for ED, radiology, admitting, mammography, and outpatient services
- Verify demographics, insurance eligibility, and authorizations
- Collect copays and managed insurance-related documentation
- Schedule and order diagnostic exams
- Utilize EPIC and Microsoft Office in high-volume clinical settings
- Maintained HIPAA compliance and patient confidentiality
Pharmacy Technician
Walgreens
Whitney Point, NY
09.2021 - 05.2022
- Prepared, filled, and processed prescriptions under pharmacist supervision
- Verified prescription accuracy and assisted with insurance claims
- Stocked and managed medication inventory
- Ensured timely and accurate medication delivery to patients
Patient Registrar
Glens Falls Hospital
Glens Falls, NY
02.2021 - 08.2021
- Checked in patients for appointments and emergency services
- Entered and updated patient data accurately
- Provided compassionate front-line patient support
- Worked efficiently in a fast-paced hospital environment
Home Health Aide
Private Caregiver
Greenwich, NY
04.2019 - 10.2020
- Assisted patients with activities of daily living (bathing, grooming, toileting, mobility)
- Obtained vital signs
- Provided dementia care and emotional support
- Prepared nutritious meals and maintained clean living environments
- Documented patient status changes and communicated with healthcare teams
Education
Bachelor - Biology
University at Albany
Albany, NY05.2025
Associate in Science -
Suny Adirondack
Queensbury, NY05.2021
Skills
- Patient Care & Support
- Medical Assisting
- EKG & Cardiac Testing
- Emergency Department Registration
- Electronic Health Records (EPIC)
- Medical Terminology
- Insurance Verification & Copay Collection
- Vital Signs Monitoring
- HIPAA Compliance
- Fast-Paced Clinical Environments
Timeline
Medical Assistant
Adirondack Cardiology
08.2025 - Current
Patient Access ED
Glens Falls Hospital
08.2022 - Current
Pharmacy Technician
Walgreens
09.2021 - 05.2022
Patient Registrar
Glens Falls Hospital
02.2021 - 08.2021
Home Health Aide
Private Caregiver
04.2019 - 10.2020
Bachelor - Biology
University at Albany
Associate in Science -
Suny Adirondack