Summary
Overview
Work History
Education
Skills
Timeline
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Kalyn Rosica

Robbinsville,NJ

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.

Counter associate displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Dominic Maglione
12.2022 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Pool Lifeguard

Linda Dobbins
11.2022 - 06.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.

Counter Service Hostess and Food Runner

Paul Tweedly
05.2021 - 06.2022
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.

Education

Pre-Speech Pathology

Sacred Heart University
Fairfield, CT
05.2028

High School Diploma -

Notre Dame High School
Lawrenceville
06.2024

Skills

Customer Service

Strong multitasking

Greeting guests

Active Learning

Scheduling

Handling Complaints

Guest Relations

Payment Processing

Supply Restocking

Restaurant layout knowledge

Reservation planning

Dining room management

Timeline

Restaurant Hostess

Dominic Maglione
12.2022 - 08.2024

Pool Lifeguard

Linda Dobbins
11.2022 - 06.2023

Counter Service Hostess and Food Runner

Paul Tweedly
05.2021 - 06.2022

Pre-Speech Pathology

Sacred Heart University

High School Diploma -

Notre Dame High School

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Kalyn Rosica