Summary
Overview
Work History
Education
Skills
Timeline
Generic

K'Alyndon Redmond

Denton,TX

Summary

Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.

Overview

4
4
years of professional experience

Work History

Cook Shift Leader

Chicken Express
Corinth, TX
05.2023 - 07.2024
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Monitored food preparation to ensure quality standards were met.
  • Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
  • Implemented cost saving measures while still maintaining high quality standards.
  • Reviewed food orders to verify accuracy before they were sent out.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
  • Addressed customer feedback regarding food quality and presentation.
  • Trained new cooks on proper food handling techniques.
  • Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
  • Operated variety of kitchen equipment to measure and mix ingredients.

Supervisor of Operations

IHOP
The Colony, Texas
12.2022 - 01.2024
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.

Crew Manager

Sonic
Corinth, TX
03.2020 - 01.2022
  • Ordered supplies and monitored inventory levels to maintain an efficient operation.
  • Assisted staff by serving food and beverages or bussing tables.
  • Worked closely with upper management to develop strategies for improving operational efficiency.
  • Responded promptly to customer inquiries or complaints via phone calls or emails.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised and trained crew members on safety protocols, customer service standards, and job duties.
  • Resolved conflicts between staff in a timely manner while maintaining professionalism.
  • Maximized customer satisfaction by organizing consistent, high-quality service for needs.
  • Explained goals and expectations required of trainees.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Bachelor of Business - Construction Management

North Central Community College
Denton, TX
05-2027

High School Diploma -

Lake Dallas High School
Corinth, TX
05-2023

Skills

  • Capital improvement management
  • Equipment management
  • Recruitment and hiring
  • Team development
  • Performance evaluation
  • Operational planning
  • Team leadership
  • Verbal and written communication
  • Goal setting
  • Customer Engagement
  • Safety Compliance Practices
  • Quality assurance
  • Conflict resolution
  • Heavy lifting
  • Warehouse equipment operation
  • Stock replenishment
  • Stock rotation
  • Equipment cleaning
  • Price checking
  • Truck unloading
  • Cleaning procedures
  • Multitasking
  • Networking
  • Leadership qualities
  • Athleticism
  • Packing expertise
  • Truck loading
  • Time management

Timeline

Cook Shift Leader

Chicken Express
05.2023 - 07.2024

Supervisor of Operations

IHOP
12.2022 - 01.2024

Crew Manager

Sonic
03.2020 - 01.2022

Bachelor of Business - Construction Management

North Central Community College

High School Diploma -

Lake Dallas High School

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K'Alyndon Redmond