Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Leadership Experience
References
Affiliations
Timeline

Kalynn Audet

New Bern,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Energetic Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Department Manager • Kitchen Manager

Purcell Foods
04.2021 - Current
  • Reads and interprets financial monthly data, maintains sanitation reports and grade, assures proper food preparation and utilization of standardized recipes, assures foods are maintained at proper temperatures, records daily temperature data and maintains record accountability, maintains accurate, complete, and current inventory list, costs and dates all inventory items, take physical count of inventory on last working day of each month, enters inventory into computer software monthly.
  • Handling food quantity and quality at 100% rate.
  • Managed approximately 600 cars daily.

Front Desk • Front Desk Clerk

Crown Hotel
11.2022 - 07.2023
  • Received excellence award after first month of employment.
  • 100% customer satisfaction.
  • Implements procedures for collecting, counting, and auditing money, managing daily deposits, maintains records in proper place for required time, maintains complete and up-to-date records, maintains records daily, maintains copies of all data, organizes and file records, greets customers, maintains relationships with guests.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used internal software to process reservations, check-ins and check-outs.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at beginning and end of shifts.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

Sporting Goods Sales Associate

Walmart
12.2018 - 04.2020
  • Executed brand connections with customers to promote products and meet brand sales goals.
  • Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Maintained Licenses customers needed for hunting and fishing.

People Department Manager

McDonald's Restaurant
04.2011 - 07.2017
  • Spearheaded community outreach initiatives that strengthened company's reputation as employer of choice in industry.
  • Streamlined HR processes for improved efficiency and reduced administrative time spent on tasks.
  • Developed standardized performance metrics for all roles within organization, enabling consistent evaluation of employee contributions.
  • Managed personnel evaluations, ensuring timely feedback and opportunities for employee growth.
  • Managed monthly labor allowance at 25% or lower.
  • Kept turnover rate for store below 50%.

Education

Bachelor of Science - Leadership

University of Mount Olive, Mount Olive, NC
08.2021

Bachelor of Science - General Studies

University of Mount Olive, Mount Olive, NC
12.2020

Skills

  • Problem-Solving
  • Customer Service
  • Staff Management
  • Team Supervision
  • Training and mentoring
  • Customer Engagement

Accomplishments

  • ServSafe Certified-2026
  • Reduced labor costs 5% by reworking schedules and workflow.
  • Supervised team of 15-20 staff members.
  • Pharmacy Tech Diploma

Certification

Serve Safe, 04/2021-Current

Additional Information

Through my work experience and education, I have developed strong communication skills, and I'm able to clearly deliver points to various listeners. I'm also a great listener which benefits in my abilities to thoroughly understand a situation and prepare the appropriate response.

Leadership Experience

Oversee a team of 6-20 employees at a time, communicating effectively to set priorities and expectations for each shift. Resolve issues quickly by listening to concerns and collaborating with assistant managers to find solutions. Having the ability to be flexible, to build confidence, empathize, communicate, give and receive feedback, actively listen, be patient, solve problems, delegate, resolve conflict tactfully, manage time wisely, maintain consistency, adapt, and motivate employees to do their best. I take pride in following all health and sanitation guidelines and making sure my team does the same.

References

  • Wendy Ward, 252-259-3467
  • Amanda Crooms, 252-286-2822
  • James Hamilton, 252-241-3464

Affiliations

  • United States Army Veteran

Timeline

Front Desk • Front Desk Clerk - Crown Hotel
11.2022 - 07.2023
Department Manager • Kitchen Manager - Purcell Foods
04.2021 - Current
Sporting Goods Sales Associate - Walmart
12.2018 - 04.2020
People Department Manager - McDonald's Restaurant
04.2011 - 07.2017
University of Mount Olive - Bachelor of Science, Leadership
University of Mount Olive - Bachelor of Science, General Studies

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Kalynn Audet