Kalynn Finch
Las Vegas,NV
Summary
Dynamic and dedicated retail management professional with extensive experience in store operations, team leadership, and customer service. Proven ability to manage staff, optimize inventory, and enhance customer satisfaction. Energetic, reliable, and committed to continuous learning and professional growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader/Manager
Walgreens
06.2022 - 12.2024
- Managed daily store operations, supervised staff, and maintained high standards of customer service.
- Supervised staff during shifts, ensuring efficient workflow and excellent customer service.
- Handled cash transactions and maintained accurate financial records.
- Ensured inventory levels were maintained and store cleanliness standards were met.
Assistant Store Manager
Dollar General
09.2020 - 01.2022
- Supported store manager in daily operations, staff supervision, and inventory management.
- Assisted in employee scheduling and training, fostering a productive team environment.
- Managed freight and stock replenishment to ensure product availability.
- Maintained store cleanliness and organized displays to enhance shopping experience.
Cashier
Walgreens
07.2019 - 07.2020
- Provided cashiering services, stock management, and customer assistance.
- Operated cash register and processed transactions efficiently.
- Stocked shelves and managed photo department operations.
- Conducted store counts and maintained store presentation standards.
Cashier
Taco Bell
12.2016 - 12.2018
- Handled customer transactions and food preparation in a fast-paced environment.
- Maintained cleanliness and organization of work area.
- Ensured timely food service and customer satisfaction.
Sales Floor Associate
Walmart
07.2017 - 08.2018
- Worked across multiple departments, supporting sales and store operations.
- Assisted customers and maintained product displays.
- Pulled freight and cut keys as needed.
Client & Sales Service Advocate
SMS Insure Services
10.2015 - 02.2017
- Provided customer service and support for insurance clients.
- Handled inbound and outbound calls, ensuring timely responses.
- Filed documents and collaborated with insurance agents to meet deadlines.
- Achieved sales quotas through excellent service.
Education
High school diploma or GED -
Desert Oasis High School
Las Vegas, NV05.2016
Skills
- Retail Management
- Forklift (1 year)
- Supervising Experience
- Upselling
- Answering Phones (3 years)
- Time Management
- Food service
- Computer Skills
- Customer service (6 years)
- Assistant Manager Experience
- Leadership
- Team management
- Phone etiquette
- Planograms
- Shift management
- POS
- Restaurant management
- Food Safety
- Typing 60wpm
- Cashiering
- Cash handling (4 years)
- Retail Sales (5 years)
- Inventory Control
- Communication Skills
- Management
- Writing Skills (10 years)
Certification
- Driver's License
- Non-CDL Class C
- Warehouse Operations Certificate
- CPR & First Aid
- Forklift Certified
Timeline
Shift Leader/Manager
Walgreens
06.2022 - 12.2024
Assistant Store Manager
Dollar General
09.2020 - 01.2022
Cashier
Walgreens
07.2019 - 07.2020
Sales Floor Associate
Walmart
07.2017 - 08.2018
Cashier
Taco Bell
12.2016 - 12.2018
Client & Sales Service Advocate
SMS Insure Services
10.2015 - 02.2017
High school diploma or GED -
Desert Oasis High School
Additional Information
- Excellent communication skills
- Enjoy helping people
- Answer and operate multi-line telephones, direct calls and taking messages
- Good computer skills; typing speed of 60wpm
- Responsible and reliable
- Fast learner
- Other skills
- Outgoing personality | Team player | Dependable | Multi-tasking | Punctual | Leader