Kalynn Garner
Siler City
Summary
Detail-oriented professional with expertise in payroll administration, customer service, and team collaboration. Committed to enhancing workflow efficiency and delivering exceptional patient care in a dynamic environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Administration
Service Building Supply
Sanford
04.2024 - Current
- Maintained employee records and updated payroll information regularly.
- Maintained accurate records of employee time cards and attendance records.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Assisted in resolving payroll discrepancies by investigating issues thoroughly.
- Responded to employee inquiries regarding payroll processes and policies promptly.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Ensured effective daily office communications to enhance collaboration and workflow. and organized incoming correspondence.
- Collaborated with colleagues to streamline administrative processes, enhancing workflow.
- Facilitated teamwork among diverse coworkers to effectively address service challenges. Collaborated with coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed and validated invoicing data to ensure accuracy and compliance.
- Processed customer invoices using advanced billing software systems.
- Trained new team members on invoicing protocols and system navigation.
- Collaborated with team members to streamline receiving processes.
Lead Veterinary Technician
Eden Veterinary Hospital
Eden
01.2018 - 04.2024
- Supervised daily veterinary operations, ensuring adherence to best practices and optimal patient care.
- Conducted patient assessments and assisted in diagnostic procedures.
- Coordinated with veterinarians on treatment plans for various animals.
- Monitored patient progress throughout their stay, reporting changes in condition to veterinarians to inform treatment decisions.
- Communicated effectively with pet owners regarding care instructions.
- Educated clients on pet conditions and communicated recommended treatment plans to foster understanding and compliance.
- Trained and mentored junior technicians on protocols and procedures.
- Ordered medications, supplies, equipment, and diagnostic tests for the clinic.
- Performed laboratory testing such as fecal analysis, urinalysis, cytology, hematology, serology, biochemistry testing.
- Maintained accurate medical records and facilitated data management systems.
- Oversaw equipment maintenance and coordinated repairs.
- Performed administrative tasks such as scheduling appointments, answering phones, billing clients.
- Organized daily work schedules for veterinary technicians and assistants.
- Advised owners on how to administer prescribed medications at home.
Education
Some College (No Degree) - Veterinary Science
San Juan College
Farmington, NMSkills
- Payroll administration
- Employee record management
- Customer invoice processing
- Data management
- Quality assurance
- Treatment plan coordination
- Client education
- Customer support
- Problem solving
- Task prioritization
Certification
- life insurance license
Timeline
Administration
Service Building Supply
04.2024 - Current
Lead Veterinary Technician
Eden Veterinary Hospital
01.2018 - 04.2024
Some College (No Degree) - Veterinary Science
San Juan College