Summary
Overview
Work History
Education
Skills
Timeline
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Kalynn Klepper

Gate Ciry,VA

Summary

Dynamic and compassionate professional with a strong work ethic, honed at Texas Roadhouse Restaurant. Proven ability to enhance customer satisfaction through exceptional service and effective multitasking. As a CNA I am skilled in vital signs monitoring and patient care, fostering positive relationships while ensuring compliance with HIPAA standards. A reliable team player dedicated to delivering high-quality support.

Overview

2026
2026
years of professional experience

Work History

Server

Texas Roadhouse Restaurant
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

CNA

Holston Valley Medical Center
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

CNA

Holston Rehabilitation and Care Center
04.2025 - Current
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.

Education

Dobyns Bennett
Kingsport, TN
05.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Compassion and empathy
  • Vital signs monitoring
  • Patient care
  • Time management
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Patient advocacy
  • Physical stamina
  • Health monitoring
  • Cultural sensitivity
  • Toileting assistance
  • Lifting and transferring
  • Infection control practices
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Bedside manner
  • Compassionate

Timeline

CNA

Holston Rehabilitation and Care Center
04.2025 - Current

Server

Texas Roadhouse Restaurant

CNA

Holston Valley Medical Center

Dobyns Bennett

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Kalynn Klepper