Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Claims Analyst
Revecore
08.2022 - Current
Reduced claims processing time by implementing efficient analytical techniques and strategies.
Enhanced customer satisfaction by resolving complex claims issues promptly.
Collaborated with cross-functional teams to develop best practices for claim-handling procedures.
Maintained strong working relationships with third-party vendors, such as independent adjusters and appraisers, to facilitate prompt resolution of claims.
Able to effectively identify and communicate payor trends
Developed comprehensive reports for management review, highlighting key metrics related to claim volume, processing times, and settlement amounts.
Viewed reports regularly to make sure processing was conducted efficiently.
Administrative Assistant
Rosewood of the Ohio Valley & Halcyon Senior Living
01.2020 - 05.2022
In this role I was responsible for time-sheet review and payroll for 50+ employees, writing and distributing all correspondence in various formats
Took initiative to create and maintain a physical and electronic filing system
This assisted with streamlining other responsibilities such as taking inventory, ordering office and medical supplies, handling requests for data
Hired and trained all new employees as well as submitted expense reports, and completion of contracts (following 2500.00 DHS regulations).
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Shift Supervisor
Rosewood of the Ohio Valley & Halcyon Senior Living
02.2019 - 01.2022
In this role I was responsible for leadership, managing daily operations for two units - including memory impaired residents, monitor and inspect staff process, complete orientation and training of top-quality patient care, document treatment and vitals, complete bi-weekly schedule, regular inventory of medical supplies and worked closely with Doctor, Nurse Practitioner, and Registered Nurses to ensure appropriate treatment and quality care.
Certified Medication Technician
Rosewood of the Ohio Valley & Halcyon Senior Living
08.2017 - 02.2019
In this role I complied with HIPPA laws, regulations and operational policies & procedures, dispensed medications as per Physician orders
I also have knowledge of insulin administration / injection
Paying close attention to detail I ensured medication carts were in order with correct prescriptions and removed out of date medications, and completing charting duties such as treatments and ADL's.
I was also responsible for daily needs - bathing, toileting, oral hygiene, grooming, dressing, as well as emotional / behavior support for residents with Dementia / Alzheimer's.
Personal Care Aide
Rosewood of the Ohio Valley & Halcyon Senior Living
03.2017 - 08.2017
In this role maintaining safety, respect and dignity of residents is of the utmost importance
I observed residents mental and physical condition, intake & output and exercise
I was also responsible for light housekeeping - changing bed linens, laundry, sweeping, etc
I would also promptly answer resident call bells to determine resident needs and transport residents to dining and activity areas.