Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kalysha Melendez Hernandez

Dorchester,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Studio Coordinator

Digital Ready
06.2023 - 08.2023
  • Implemented inventory control systems to minimize equipment loss or damage, resulting in reduced costs.
  • Assisted in the recruitment process for new team members, contributing to a diverse and skilled workforce.
  • Developed strong relationships with vendors and suppliers, negotiating favorable terms for equipment rentals and purchases.
  • Coordinated with creative teams to meet project deadlines, optimizing project management processes.
  • Improved project turnaround times by streamlining communication between different departments within the organization.
  • Conducted regular maintenance checks on equipment/assets ensuring they remained in optimal working condition minimizing downtime.
  • Maintained a well-organized and clean studio environment, fostering an efficient workflow for staff and clients.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.

Restaurant Hostess

Pescador
10.2022 - 03.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.

Front Line Server

Fresh Kitchen
01.2022 - 06.2022
  • Contributed to increased sales by upselling appetizers, drinks, and desserts to guests during their visits.
  • Assisted with daily setup and breakdown procedures of restaurant equipment, ensuring readiness for each shift''s operations.
  • Assisted in the preparation of food items, ensuring high quality and timely service to customers.
  • Resolved customer complaints professionally, turning potentially negative experiences into positive ones.
  • Managed large groups effectively through timely order-taking, communication with kitchen staff, and attentive service delivery.
  • Participated in periodic inventory counts for accurate record-keeping purposes within the establishment''s systems.
  • Provided expert knowledge of menu items, ingredients, and dietary restrictions to accommodate diverse customer needs.
  • Maintained a clean and organized serving area for optimal efficiency and presentation.
  • Adhered to strict hygiene standards while handling food items, maintaining the safety and well-being of customers at all times.
  • Enhanced customer satisfaction by providing efficient and courteous service to all patrons.

Server

Atun Atun
06.2012 - 02.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Bachelor of Science - Computer Science

University of Massachusetts - Boston
Boston, MA
05.2027

High School Diploma -

Brighton High School
Brighton, MA
06.2023

Skills

  • Design skills
  • Video Editing
  • Scheduling Coordination
  • Creative Direction
  • Project Management
  • Python
  • Java
  • Java knowledge
  • Friendly, Positive Attitude
  • Advanced Violin Technique
  • Attention to Detail
  • Flexible and Adaptable
  • Time Management
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Decision-Making

Certification

  • Certified IT with Python, Google - 2023
  • Certified Biliteracy Seal, High School Diploma - 2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Studio Coordinator

Digital Ready
06.2023 - 08.2023

Restaurant Hostess

Pescador
10.2022 - 03.2023

Front Line Server

Fresh Kitchen
01.2022 - 06.2022

Server

Atun Atun
06.2012 - 02.2016

Bachelor of Science - Computer Science

University of Massachusetts - Boston

High School Diploma -

Brighton High School

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Kalysha Melendez Hernandez