Kalyssia Ray
New Braunfels,Tx
Summary
Detail-oriented Certified Surgical Technologist and Certified Phlebotomist with a strong foundation in supporting surgical teams, maintaining sterile environments, and ensuring optimal patient care. Skilled in instrument setup, procedure prep, and anticipating surgeon needs in clinical and surgical settings. Cross-trained as an ophthalmic technician and optician, providing a versatile background in patient care and medical procedures. Committed to safety, precision, and being a dependable team player in any healthcare environment.
Overview
6
6
years of professional experience
Work History
Optician/Ophthalmic Technician
Schertz Vision Source
03.2025 - Current
- Assisted patients in selecting appropriate eyewear based on lifestyle and prescription needs.
- Educated patients on proper contact lens care and fitting, enhancing customer satisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Performed comprehensive patient assessments, including visual acuity and intraocular pressure measurements.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
Surgical Technologist Student
CHRISTUS Santa Rosa New Braunfels
03.2024 - 12.2024
- Maintained cleanliness and organization of operating room environments to ensure safety standards.
- Assisted surgeons by preparing surgical instruments and ensuring sterile environments.
- Collaborated with healthcare professionals to support patient positioning and monitoring during surgeries.
- Gained proficiency in the use of surgical tools, ensuring readiness for various procedures.
- Supported team during procedures by anticipating needs and providing necessary tools.
- Enhanced patient safety by diligently following surgical protocols and maintaining a sterile environment.
Optician Assistant
Elevated Eyecare
08.2022 - 03.2023
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Optician
Texas State Optical
06.2020 - 08.2021
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Phlebotomist Technician
BPL Plasma
01.2021 - 03.2021
- Perform phlebotomy
- Machine set up
- Donor disconnects
- Completed DAR’s
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Optician/Manager
Americas Best Contacts and Eyeglasses
04.2019 - 05.2020
- Sell contacts and eyeglasses
- Enter in Pt RX
- Educate Pt on what type of glasses they need
- Perform insertion and removal classes for first time contact wearers
- Front desk/ check in pt
- File pt charts
- Pull pt insurance
- Process shipment
- Make bank deposits
- Set appointments
- Morning/Night paperwork
Education
Associate of Applied Science - Surgical Technology
College of HealthCare Professions
San Antonio, TX12-2024
Certificate of Phlebotomy -
Texas School of Phlebotomy
San Antonio, TX12.2020
High school diploma -
Canyon High School
New Braunfels, TX06.2018
Skills
- Sterile Field Management
- Equipment Operation
- Cosmetic Surgery
- Equipment set up
- Critical thinking
- Sterile technique proficiency
- OB/GYN procedures
- Patient positioning
- Surgical Team Scrubbing
- Pre- and Post-Surgical Counts
Timeline
Optician/Ophthalmic Technician
Schertz Vision Source
03.2025 - Current
Surgical Technologist Student
CHRISTUS Santa Rosa New Braunfels
03.2024 - 12.2024
Optician Assistant
Elevated Eyecare
08.2022 - 03.2023
Phlebotomist Technician
BPL Plasma
01.2021 - 03.2021
Optician
Texas State Optical
06.2020 - 08.2021
Optician/Manager
Americas Best Contacts and Eyeglasses
04.2019 - 05.2020
Associate of Applied Science - Surgical Technology
College of HealthCare Professions
Certificate of Phlebotomy -
Texas School of Phlebotomy
High school diploma -
Canyon High School
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