Efficient professional with 9 years of experience in the medical field as a CMA and Clinical Team Lead with proven knowledge of confidential correspondence, customer service, team leadership and clinical service. Aiming to leverage skills to successfully fill the Enrollment Manager position at Health West.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Team Lead
Health West
09.2019 - Current
Fostered staff development and competency through supervision, coaching, trainings and team meetings along side Clinic Administrator.
Produced interventions and documentation to meet regulatory standards and contractual requirements.
Contributed to financial health of organization by managing delivery of billable services.
Perform & obtain prior authorization for advanced imaging approvals.
Check patient eligibility & benefits for services recommended by providers.
Assisted physicians with completing medical procedures and treatments.
Obtain patient health history, chief complaints, medication lists, allergies and known medical conditions to prepare chart for provider.
Perform administrative duties, including but not limited to: Scheduling patient appointments, check patients in, take patient payments, help patient apply for Health West sliding scale.
Attend PDSA, PCMH, HRSA and Teams meetings to stay current on requirements and needs to keep the CHC available to patients.
Interacted effectively with department managers to promptly correct problems and improve services.
Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
Certified Medical Assistant
Idaho Sports And Spine
09.2018 - 08.2019
Perform both clinical and administrative duties in a medical office setting
Obtain prior authorization for surgical procedures and advanced imaging.
Schedule patients for injections performed in the clinic and surgical consults.
Room patients, refill medications, make phone calls to patients
Update patient demographic information, answer phone calls from patients as well as assist them with any questions and/or concerns.
Certified Medical Assistant
Country Health Clinic
04.2017 - 09.2018
Perform administrative duties such as but not limited to running patient reports, shipping, billing, inventory, and front desk duties.
Assist customers with questions and concerns dealing with general nutrition
Aid the doctor in taking vital signs, blood glucose, and taking a blood sample and applying to slide to view under microscope
Retail sales in nutritional supplements.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Obtained client medical history, medication information, symptoms, and allergies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
Specialized Family Medicine
11.2014 - 04.2017
Update patient demographic information, answer phone calls from patients as well as assist them with any questions and/or concerns
Obtain patient history, chief complaints, medication list, allergies and any known medical conditions to prepare chart for provider
Perform CLIA waived testing as indicated per provider
Check patients eligibility and benefits.
Ensured MIPS measures were being met and applied at patients visits.
Check patients in, take patient payments Perform both clinical and administrative duties in a medical office setting
Obtain prior authorization for advance imaging
Schedule patients for new patient exams, physical exams, and follow up care.
Night Cook Supervisor
Country Kitchen
01.2010 - 10.2014
Planned and directed high-volume food preparation in fast-paced environment
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows
Mentored kitchen staff to prepare each for demanding roles
Delegated roles for staff members for each shift
Planned and directed high-volume food preparation in fast-paced environment.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.