K. Alyx Lunceford
PHOENIX,AZ
Summary
Project Manager with 14 years experience achieving sales success. Achieved sales targets through acquisition of clients and new market areas development. Increased department success through optimizing workflow, developing sales team performance and improving methods for new customer acquisition and vendor retention.
Overview
9
9
years of professional experience
Work History
Residential Sales Representative
Diversified Roofing
12.2022 - Current
- Drive sales and exceeded revenue targets by leveraging knowledge of roofing materials, installation techniques, and building codes.
- Conducted market research and analyzed customer needs to identify opportunities for new business and upselling of services.
- Developed and maintained relationships with customers, suppliers, and subcontractors to ensure timely and efficient delivery of products and services.
- Managed sales process, from lead generation and qualification to proposal development, negotiation, and closing.
- $1.84M in 5 Months, including signing $1.2M Residential Condo complex Project at 35% GPM.
Project Manager
Angi
10.2021 - 12.2022
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors
- Sold $1.66M in complex roofing jobs, driving $244K of profit to business, with monthly averages of $120K in secured jobs and $18K in profit.
- Increased efficiency and PO capacity by +62% through implementing and improving same day quote sales model.
- Relationship management for 10 Preferred Contractors, acting as single point of contact for all aspects of stakeholder relationship management
- Served as mentor to new team members and more junior members of team.
Account Manager/Sales
SmartFinancial Insurance
12.2020 - 10.2021
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Business Development Associate
Edge Building Services
06.2020 - 12.2020
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Developed business pipeline using cold and warm techniques.
Comfort Consultant
George Brazil Heating and Cooling
12.2018 - 04.2020
- Improved system efficiency with regular maintenance, including changing filters, cleaning ducts and refilling refrigerants
- Used cutting-edge software, technology, and hand tools and followed blueprints or engineering specifications to diagnose and repair units
- Developed proposals, negotiated contracts and set up service schedules to satisfy customer needs. Maintained a 65% close rate, Average ticket of $11,950 on new sales and 75% close rate with $1175 average ticket on Maintenance.
Direct Sales Representative - Regional Sales Manager
Solar City/Tesla Solar
01.2017 - 10.2018
- Canvassed neighborhoods to self-generate 18-25+ leads per week including 5 Referral leads per week.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Sold 5 new solar projects per week on average, with 12.5 Kw size average - $105K average sales per week.
Manager
Yelp Inc
06.2014 - 01.2017
- Built relationships with new clients, and maintained and nurtured business relationships with existing clients
- Identified accounts with growth potential via market analysis to make recommendations for market share acquisition
- Handled performance management and compensation decisions to effectively recognize and motivate employees
- Increased department revenue by $12M in 2 years including $2M in personal sales
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix10.2024
Bachelor of Science - Business Administration
Arizona State University
05.2014
Skills
- Market research Market development
- Salesforce Marketing
- Account management
- Contractor Relations
- Workflow Optimization
- Timely Project Completion
Languages
Portuguese
Full Professional
Spanish
Professional Working
Timeline
Residential Sales Representative
Diversified Roofing
12.2022 - Current
Project Manager
Angi
10.2021 - 12.2022
Account Manager/Sales
SmartFinancial Insurance
12.2020 - 10.2021
Business Development Associate
Edge Building Services
06.2020 - 12.2020
Comfort Consultant
George Brazil Heating and Cooling
12.2018 - 04.2020
Direct Sales Representative - Regional Sales Manager
Solar City/Tesla Solar
01.2017 - 10.2018
Manager
Yelp Inc
06.2014 - 01.2017
Bachelor of Science - Psychology
Grand Canyon University
Bachelor of Science - Business Administration
Arizona State University
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