Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

K. Alyx Lunceford

PHOENIX,AZ

Summary

Project Manager with 14 years experience achieving sales success. Achieved sales targets through acquisition of clients and new market areas development. Increased department success through optimizing workflow, developing sales team performance and improving methods for new customer acquisition and vendor retention.

Overview

9
9
years of professional experience

Work History

Residential Sales Representative

Diversified Roofing
2022.12 - Current
  • Drive sales and exceeded revenue targets by leveraging knowledge of roofing materials, installation techniques, and building codes.
  • Conducted market research and analyzed customer needs to identify opportunities for new business and upselling of services.
  • Developed and maintained relationships with customers, suppliers, and subcontractors to ensure timely and efficient delivery of products and services.
  • Managed sales process, from lead generation and qualification to proposal development, negotiation, and closing.
  • $1.84M in 5 Months, including signing $1.2M Residential Condo complex Project at 35% GPM.

Project Manager

Angi
2021.10 - 2022.12
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors
  • Sold $1.66M in complex roofing jobs, driving $244K of profit to business, with monthly averages of $120K in secured jobs and $18K in profit.
  • Increased efficiency and PO capacity by +62% through implementing and improving same day quote sales model.
  • Relationship management for 10 Preferred Contractors, acting as single point of contact for all aspects of stakeholder relationship management
  • Served as mentor to new team members and more junior members of team.

Account Manager/Sales

SmartFinancial Insurance
2020.12 - 2021.10
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Business Development Associate

Edge Building Services
2020.06 - 2020.12
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Developed business pipeline using cold and warm techniques.

Comfort Consultant

George Brazil Heating and Cooling
2018.12 - 2020.04
  • Improved system efficiency with regular maintenance, including changing filters, cleaning ducts and refilling refrigerants
  • Used cutting-edge software, technology, and hand tools and followed blueprints or engineering specifications to diagnose and repair units
  • Developed proposals, negotiated contracts and set up service schedules to satisfy customer needs. Maintained a 65% close rate, Average ticket of $11,950 on new sales and 75% close rate with $1175 average ticket on Maintenance.

Direct Sales Representative - Regional Sales Manager

Solar City/Tesla Solar
2017.01 - 2018.10
  • Canvassed neighborhoods to self-generate 18-25+ leads per week including 5 Referral leads per week.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Sold 5 new solar projects per week on average, with 12.5 Kw size average - $105K average sales per week.

Manager

Yelp Inc
2014.06 - 2017.01
  • Built relationships with new clients, and maintained and nurtured business relationships with existing clients
  • Identified accounts with growth potential via market analysis to make recommendations for market share acquisition
  • Handled performance management and compensation decisions to effectively recognize and motivate employees
  • Increased department revenue by $12M in 2 years including $2M in personal sales

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix
10.2024

Bachelor of Science - Business Administration

Arizona State University
05.2014

Skills

  • Market research Market development
  • Salesforce Marketing
  • Account management
  • Contractor Relations
  • Workflow Optimization
  • Timely Project Completion

Timeline

Residential Sales Representative

Diversified Roofing
2022.12 - Current

Project Manager

Angi
2021.10 - 2022.12

Account Manager/Sales

SmartFinancial Insurance
2020.12 - 2021.10

Business Development Associate

Edge Building Services
2020.06 - 2020.12

Comfort Consultant

George Brazil Heating and Cooling
2018.12 - 2020.04

Direct Sales Representative - Regional Sales Manager

Solar City/Tesla Solar
2017.01 - 2018.10

Manager

Yelp Inc
2014.06 - 2017.01

Bachelor of Science - Psychology

Grand Canyon University

Bachelor of Science - Business Administration

Arizona State University
K. Alyx Lunceford