Kama Rangel
Killeen,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
2
2
years of professional experience
Work History
Key Manager
Brick&Forge Taproom
01.2024 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost a successful store.
Server
Brick&Forge Taproom
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Educational Aide 2
Killeen Independent School District
12.2022 - 12.2023
- Enhanced student learning by providing individualized support and guidance in various subjects.
- Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
- Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
- Maintained accurate records of attendance, grades, and other pertinent information required by school administration or state regulations.
- Assisted students with special needs, promoting inclusion and fostering a positive learning environment.
- Fostered a safe and supportive classroom environment where all students felt comfortable asking questions or seeking assistance.
- Implemented classroom accommodations for students with special needs or disabilities, ensuring equal access to educational opportunities for all learners.
- Provided one-on-one attention to struggling learners during class time, reinforcing key concepts for better comprehension.
Education
No Degree - Forensic Science
Sam Houston State University
Huntsville, TXNo Degree - Human Biology
Central Texas College
Killeen, TX08.2021
High School Diploma -
C E Ellison High School
Killeen, TX08.2021
Skills
- Customer Service
- Store Organization
- Behavior Modification
- Learning Styles Adaptation
- Special Education Support
- Drawer balancing
- Team Building and Motivation
- Customer Service Management
Timeline
Key Manager
Brick&Forge Taproom
01.2024 - Current
Server
Brick&Forge Taproom
04.2023 - Current
Educational Aide 2
Killeen Independent School District
12.2022 - 12.2023
No Degree - Forensic Science
Sam Houston State University
No Degree - Human Biology
Central Texas College
High School Diploma -
C E Ellison High School
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