Kamaal Mohamed
Minneapolis,MN
Summary
Proven leader and efficient problem-solver, adept in decision-making and customer relationship management, honed at UNHCR and other diverse roles. Excelled in team collaboration and customer service, significantly enhancing productivity and client satisfaction. Skilled in MS Office and interpersonal relations, consistently achieving goals with a results-driven approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Associate
Ethio Mover
Minneapolis, MN
10.2024 - 11.2024
Package Handler
Salma Group
Ethiopia Africa
01.2021 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
Crop Production Coordinator
Kebribayah Agriculture Office
Kebribeyah
01.2019 - 11.2022
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
Sales Associate
Jigjiga Moble
Jigjiga Ethiopia
01.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Translator
UNHCR
Kebrebeyah Refugee Camp
10.2018 - 12.2018
- Translated documents from Language to Language.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Interpreted spoken and written languages other than English and vice versa.
Community Facilitator
Gaia
01.2015 - 12.2016
- Identified areas in need of improvement and implemented solutions.
- Monitored field trips and special events to maintain safety and increase attendee retention.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Planned special Type events for program participants based on changing needs, times of year, and availability.
- Planned and facilitated Type workshops in accordance with Type curricula, employing varied methods to maximize attendance.
Social Worker
RaDO
Kb
01.2014 - 11.2015
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Facilitated group therapy sessions to build supportive, communicative client networks.
Education
Master Of Science - Animal Production And Pastoral Development
Jigjiga Unversity
Ethiopia JigjigaBachelor Of Science - Animal Science
Abdulahi Bade Secondary School
Ethiopia Kabribayah 06.2018
Skills
- MS office
- Decision-making
- Customer relationship management
- Problem resolution
- Work Planning and Prioritization
- Interpersonal relations
- Computer skills
- Teamwork and collaboration
- Customer service
- Leadership training
Certification
Training on Nutrition Sensitive Agriculture for gradating agriculture
Students (March 17-19/2018)
Certificate of participation
Course Content:
Deliver insight into basic knowledge in football training:
Consequence 1: Planning and arrangement of training
Consequence 2: Get to know to reach football specific technics
Consequence 3: Understand the different stages of learning in the different age groups
Consequence 4: Learn the different individual and group tactics
Consequence 5: Get to know practice examples and different forms of gameplay
Held and organized by the cooperation between the German Foreign Office, the German Olympic Sports Federation (DOSB) and the Ethiopian Football Federation.
Languages
Somali
Native or Bilingual
English
Professional Working
Amharic
Professional Working
Timeline
Store Associate
Ethio Mover
10.2024 - 11.2024
Package Handler
Salma Group
01.2021 - 11.2023
Crop Production Coordinator
Kebribayah Agriculture Office
01.2019 - 11.2022
Sales Associate
Jigjiga Moble
01.2019 - 12.2020
Translator
UNHCR
10.2018 - 12.2018
Community Facilitator
Gaia
01.2015 - 12.2016
Social Worker
RaDO
01.2014 - 11.2015
Master Of Science - Animal Production And Pastoral Development
Jigjiga Unversity
Bachelor Of Science - Animal Science
Abdulahi Bade Secondary School