Kamaile Shand
Portland
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Pastry Technician
Papa Haydn
08.2024 - 07.2025
- Oversee the takeout business
- Create unique plating designs for in house dining
- Interact with customers such as answering questions regarding desserts both in person and over the phone
- Follow procedures for ordering cakes and special orders
- Maintain friendly demeanor during fast paced environment
- Restock dessert case and cleaning workspace at all times
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines
- Trained new technicians on standard operating procedures, ensuring consistency across the team
Dog Walker
Tails and Trails
11.2023 - 08.2024
- Arrive at locations within the designated time range
- Understand and interpret maps on mobile device
- Walk an average 8 miles each day in rain, snow, sun, ect.
- Develop detailed observations of each walk
- Follow individualized instructions each walk regarding client
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards
Server/Expo
Sky High Brewery and Pub
06.2023 - 10.2023
- Promptly greet guests and establish responsibility towards their experience
- Accurately record individualized orders
- Ensure delivery of quality product to guest’s table
- Remain knowledgeable regarding menu items
- Communicate with BOH
- Occasional training behind the bar i.e.: pouring house brewed beers and crafting house cocktails
- Consistent with bussing and cleaning of dining area
Line Cook
Sky High Brewery and Pub
06.2022 - 06.2023
- Upkeep weekly cleaning and rotation of product
- Prep ingredients for the day
- Sell quality meals under high intensity situations
- Effectively communicate with other BOH team members and FOH staff
- Quick decision making when problems arise
Dishwasher
Sky High Brewery and Pub
01.2022 - 06.2022
- Stock dishes on kitchen line and runner line
- Efficient with dish availability as well as cleanliness
- Assist with bussing on dining floor
Supervisor
Party City
06.2021 - 11.2021
- Maintain professional and welcoming environment for customers and team members
- Supervise inventory control
- Complete set up and take down of POS systems
- Handle daily deposits
Education
Bachelor of Science - Environmental Science
Oregon State University
01.2022
Skills
- Written/Verbal communication
- Multitasking and organization
- Works Well Under Pressure
- Customer service
- Attention to detail
- Word
- Excel
- PowerPoint
Timeline
Pastry Technician
Papa Haydn
08.2024 - 07.2025
Dog Walker
Tails and Trails
11.2023 - 08.2024
Server/Expo
Sky High Brewery and Pub
06.2023 - 10.2023
Line Cook
Sky High Brewery and Pub
06.2022 - 06.2023
Dishwasher
Sky High Brewery and Pub
01.2022 - 06.2022
Supervisor
Party City
06.2021 - 11.2021
Bachelor of Science - Environmental Science
Oregon State University
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