Kamakshi S K
Fort Worth,TX
Summary
Proven achiever with a solid background in sales and HR, honed at Andromeda Lifestyle India and Reflections Info India. Excelled in enhancing customer satisfaction and driving sales through exceptional service and relationship building. Skilled in teamwork, collaboration, and financial recordkeeping. Consistently met monthly sales targets, showcasing a blend of excellent people skills and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Sales Associate
Andromeda Lifestyle India
02.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
HR Coordinator
Reflections Info India
03.2021 - 09.2021
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
Masters In Commerce - Accounting
University of Madras
Chennai India 12.2023
Bachelor In Commerce - Accounting
Meenakshi College For Women
Kodambakkam Chennai04.2017
Skills
- Teamwork and collaboration
- Time management
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
Accomplishments
- Exceeded monthly quota number times.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Project Development - Collaborated with team of team in the development of project.
- Awarded “Employee of the Month” in year.
- Business Development - Initiated two key partnerships which resulted in X% revenue growth.
Languages
English
Professional Working
Tamil
Native or Bilingual
Hindi
Limited Working
Timeline
Sales Associate
Andromeda Lifestyle India
02.2022 - 06.2023
HR Coordinator
Reflections Info India
03.2021 - 09.2021
Masters In Commerce - Accounting
University of Madras
Bachelor In Commerce - Accounting
Meenakshi College For Women
Similar Profiles
PRIYANKA SAHOOPRIYANKA SAHOO
Merchandiser (Men's wear & Activewear) at Jade Blue Lifestyle India LtdMerchandiser (Men's wear & Activewear) at Jade Blue Lifestyle India Ltd
Pinkesh KubadiaPinkesh Kubadia
Sales Director, Business Development at SattvaCaeli Lifestyle India Private LimitedSales Director, Business Development at SattvaCaeli Lifestyle India Private Limited
Anil TrisalAnil Trisal
Founder and Managing Partner at Aspire Clothiers Lifestyle India LLPFounder and Managing Partner at Aspire Clothiers Lifestyle India LLP