Summary
Overview
Work History
Skills
References
Training
Timeline
Generic
KAMAL AIT EL AMEL

KAMAL AIT EL AMEL

Doha

Summary

Therapy professional equipped with hands-on experience in providing therapeutic treatments. Known for enhancing client satisfaction and well-being through expertly applied massage techniques. Highly collaborative and adaptable, consistently supporting team goals and client needs.

Overview

7
7
years of professional experience

Work History

Massage and Cupping Professional

Freelancer
02.2023 - Current
  • Assisted in managing client appointments using scheduling software, ensuring timely arrivals and departures for optimal efficiency.
  • Expanded skillset by attending workshops focusing on specialized modalities like prenatal massage or sports therapy.
  • Participated in team meetings discussing best practices for improving overall quality of services provided at the clinic.
  • Improved client relaxation by incorporating various massage techniques, such as deep tissue and Swedish.
  • Strengthened communication skills through coordinating with other healthcare professionals regarding shared client cases.

Waiter

Freelancer
11.2022 - 12.2022
  • 2 months waiter during 2022 FIFA World Cup.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Cashier and Customer Service

BIM supermarket Marrakesh
01.2020 - 02.2022
  • 2 years cashier at BIM supermarket Marrakesh.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

PC Installer and Technician Intern

MUNISYS
03.2018 - 03.2019
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.

Skills

  • Massage: Shiatsu, Swedish, and Filipino
  • Cupping: Hijama
  • Friendly, positive attitude
  • Customer service
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Active listening
  • Decision-making
  • Calm under pressure

References

JUL, RASHID DILANGALEN, TRAVEL CONSULTANT, +974 5205 3314

Training

  • 2016 – 2018 – Technician specialized in Computer Network Technics – ISTA Sidi Bernoussi.
  • 2012 – 2013 – Scientific Baccalaureate in Life and Earth Sciences.

Timeline

Massage and Cupping Professional

Freelancer
02.2023 - Current

Waiter

Freelancer
11.2022 - 12.2022

Cashier and Customer Service

BIM supermarket Marrakesh
01.2020 - 02.2022

PC Installer and Technician Intern

MUNISYS
03.2018 - 03.2019

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KAMAL AIT EL AMEL