Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kamal Awad

Antioch,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Owner Operator

Kamal Awad's Express
Nashville, TN
01.2020 - Current
  • Proven experience as a professional driver, preferably in the transportation industry.
  • Possession of a valid driver's license and clean driving record.
  • Strong business acumen and entrepreneurial spirit.
  • Excellent communication, negotiation, and customer service skills.
  • Ability to work independently and manage time effectively.
  • Knowledge of safety regulations and compliance standards in the transportation industry.
  • Willingness to invest in and maintain your own vehicle(s) for business use.

Operations Supervisor

Zum transportation
Nashville, TN
02.2023 - 04.2024
  • Supervise and motivate a team of 30 employees, providing guidance, coaching, and support to ensure high performance and morale.
  • Delegate tasks effectively, monitor progress, and provide feedback to team members to foster professional development and growth.
  • Foster a positive and inclusive work environment that promotes collaboration, communication, and teamwork.
  • Collaborate with customer service teams to address customer inquiries, complaints, and escalations promptly and effectively.
  • Oversee inventory control processes, including receiving, stocking, and inventory accuracy, to optimize inventory levels and minimize stockouts or overages.
  • Ensure adherence to quality standards, safety protocols, and regulatory requirements in all operational activities.

Owner Operator

MK tours
Nashville, TN
03.2013 - 07.2019
  • Successfully owned and operated an independent transportation business, managing all aspects of daily operations, including route planning, scheduling, and client relations.
  • Oversaw budgeting, invoicing, and accounting processes, ensuring accurate financial record-keeping and maximizing profitability. Implemented cost-saving strategies and negotiated favorable terms with suppliers to optimize operational efficiency.
  • Maintained a strong commitment to safety and regulatory compliance, adhering to all industry standards and legal requirements. Conducted regular vehicle inspections and implemented preventative maintenance measures to ensure safe and reliable operation.
  • Built and maintained strong relationships with clients, brokers, and suppliers, providing exceptional service and resolving issues promptly to ensure customer satisfaction. Developed a reputation for reliability, professionalism, and integrity within the industry.
  • Demonstrated resourcefulness and adaptability in resolving logistical challenges, such as weather disruptions, traffic delays, or equipment malfunctions, to minimize disruptions to delivery schedules and meet client expectations.
  • Received positive feedback and ratings from passengers for professionalism, reliability, and courtesy.

Education

Bachelor of Business -

Cairo American College
03-1988

Skills

  • Personnel Management
  • Budget Development
  • Operations Oversight
  • Operations Management
  • Operational Reporting
  • Financial Planning
  • Strategic Planning
  • Staffing
  • Relationship Management
  • Human Resource Management
  • Finance management
  • Staff Training and Development
  • Hiring
  • Business Development
  • Process Improvement
  • Data Analytics

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Operations Supervisor

Zum transportation
02.2023 - 04.2024

Owner Operator

Kamal Awad's Express
01.2020 - Current

Owner Operator

MK tours
03.2013 - 07.2019

Bachelor of Business -

Cairo American College

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Kamal Awad