Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamal Robinson

Trenton,NJ

Summary

Hardworking employee enthusiastic about learning multiple fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

23
23
years of professional experience

Work History

Driver

JB Hunt Transportation
03.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Driver

XPO Logistics
02.2019 - 03.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Shift Supervisor

Twin Oaks Community Services
03.2015 - 11.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Resolved client complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved client questions and concerns.

Residential Counselor

SERV Behavioral Health System
01.2011 - 04.2015
  • Monitored and documented client progress toward meeting goals and objectives.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Developed and maintained relationships with community resources to provide additional support services.
  • Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Enforced policies and safety standards through building and room rounds.
  • Developed, implemented and monitored residential policies and procedures.
  • Solved grievances and complaints by collaborating with residents.

Juvenile Detention Officer

Mercer County Community Development
02.2000 - 04.2010
  • Completed incident reports when disorder or violence occurs.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Supervised 60 inmates during mealtime and recreational time.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Booked new inmates into facility and processed inmates for release.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Completed intake paperwork, fingerprints, and searches.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Conducted routine and emergency head counts.

Education

No Degree - Industrial Engineering

Central Connecticut State University
New Britain, CT

High School Diploma -

McCorristin Catholic High School
Hamilton, NJ
06.1998

Skills

  • Vehicle Inspection
  • Heavy Lifting
  • Safety Protocols
  • Attention to Detail
  • Maintain Safety Protocals
  • Route Logs
  • Schedule Management
  • Defensive Strategies
  • Verbal and Written Communication
  • Damage Prevention
  • Resolving Shipping and Delivery Problems
  • DOT Requirements

Timeline

Driver

JB Hunt Transportation
03.2022 - Current

Driver

XPO Logistics
02.2019 - 03.2022

Shift Supervisor

Twin Oaks Community Services
03.2015 - 11.2019

Residential Counselor

SERV Behavioral Health System
01.2011 - 04.2015

Juvenile Detention Officer

Mercer County Community Development
02.2000 - 04.2010

No Degree - Industrial Engineering

Central Connecticut State University

High School Diploma -

McCorristin Catholic High School

Similar Profiles

CREATE PROFILE
Kamal Robinson