Kamala Whitty
Sales Professional
Winter Garden,FL
Summary
I am a highly professional sales and marketing leader that has leveraged over a decade of experience in the real estate, leasing, sales and hospitality industry to create a client-centered sales experience. I excel at sales training and strategic marketing and data analysis, ensuring every client interaction is a step towards building lasting relationships and driving production forward. I have trained team members and resolved customer concerns, embedding quality service at the core of my personal brand. My mission remains steadfast: to deliver strategic insights and superior service that resonate within the marketplace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Real Estate Broker / Owner
WHITTY REAL ESTATE GROUP, LLC
01.2020 - Current
- Led home Sales, go to marketing strategy and data analysis.
- Recruiting, training, leadership and development of sales agents.
- Tracking real estate transactions to closing.
- Property management and lease ups.
- Setting goals and executing sales strategies
- Tracking sales production goals and directing sales.
- Following up with clients for future business and referrals.
- Ensuring customer satisfaction.
- Social media marketing and networking events.
- Ensuring all licenses are up to date with State regulations.
- CRM and SaaS management
- Utilized ZOOM for client meetings and online presentations
Senior Sales Executive- Telesales
Hilton Grand Vacations
01.2009 - 01.2019
- Contacted key enterprise accounts to upsell deeded ownership programs by telephone and video conferencing.
- Exemplified proficiency in using Customer Relationship
- Management of (CRM) Salesforce tools.
- Utilized Salesforce and other SaaS systems for data analysis and tracking.
- Assisted management with product/ services and sales training of team members.
- Retained key accounts by developing relationships and following up with excellent customer service for each
- Maintained 20% close rate
Exit Sales Representative-Lattitudes
Orange Lake Resorts
01.2008 - 01.2009
- Overcame objections
- Used persuasive sales techniques to sell leads into a marketing vacation package.
- Managed clients through CRM
Team Leader / Exit Sales Representative
Sheraton Vistana Villages
01.2006 - 01.2008
- Used persuasive communication and sales technique to sell leads Explorer Package Program.
- Mentored and trained new team members via one-on-one trainings, facilitated performance review, and community workshops.
- Maintained a 30% closing rate.
- Facilitated the creation of a new hire process and training manual for Starwood Explorer Department
Quality Assurance Officer
Sheraton Vistana Resort
01.2006 - 01.2006
- Executed closing documents
- Ensured accuracy and signatures on documents
- Notarized documents.
- Followed up with clients for retention purposes.
Assistant Sales Trainer
Sheraton Vistana Resort
01.2005 - 01.2006
- Assisting in-house sales trainer
- Administered exams and graded assignments
- Facilitated daily training sessions and micro- presentations
- One on one coaching and ride alongs
In-House Sales Representative
Sheraton Vistana Resort
01.2005 - 01.2006
- Upgrading timeshare owners to larger deeded allotments
- Overcame client objections and closed sale
- Followed up through closing to provide additional support and customer service
Education
Bachelor Of Science - Psychology
The City College of New York
New YorkCertificate - Early Childhood Education
The University of Texas At Tyler
Tyler, TXSkills
- Client management
- Consumer behavior
- Rapport strategy
- Relationship oversight
- Consulting
- Sales methods
- Negotiation technique
- Regeneration
- Classification
- Go to market strategy
- Communications
- Professional training strategy
- Diversity sensitivity
- Program leadership
- Project management strategy
- Presentation
- Sales & Marketing
- Training
- Leadership
Certification
- Real Estate Broker, Florida license
- Early Childhood Education Florida License
- Notary Public License
Experienceyears
15
Crmsystems
Salesforce
Personal Information
Title: REAL ESTATE PROFESSIONAL
Timeline
Real Estate Broker / Owner
WHITTY REAL ESTATE GROUP, LLC
01.2020 - Current
Senior Sales Executive- Telesales
Hilton Grand Vacations
01.2009 - 01.2019
Exit Sales Representative-Lattitudes
Orange Lake Resorts
01.2008 - 01.2009
Team Leader / Exit Sales Representative
Sheraton Vistana Villages
01.2006 - 01.2008
Quality Assurance Officer
Sheraton Vistana Resort
01.2006 - 01.2006
Assistant Sales Trainer
Sheraton Vistana Resort
01.2005 - 01.2006
In-House Sales Representative
Sheraton Vistana Resort
01.2005 - 01.2006
Bachelor Of Science - Psychology
The City College of New York
Certificate - Early Childhood Education
The University of Texas At Tyler