Kamalen Skilling
Las Vegas
Summary
Dynamic and self-motivated professional with a proven track record at Amazon, excelling in adaptability and thorough quality assurance. Successfully trained associates and enhanced warehouse efficiency through effective communication and problem-solving skills. Recognized for maintaining high productivity while ensuring safety and quality standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
FC Warehouse Associate
Amazon
12300 Bermuda Rd Henderson, NV 89044
05.2021 - Current
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
UIS/Mansort
Amazon
Las Vegas
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Ensure kick out percentage was maintained over 80% in UIS
- Managed UIS tote backlog and delivered pallets to wranglers as needed
- Resolved tote jams on conveyer belts and Opex machines connections
- Diagnosed and troubleshoot Opex machine issues within authorized scope of training
- Processed Mansort and UIS totes meeting daily throughput targets
- Trained associates to maintain departmental production rates while following safety protocols
- Cross-trained associates across departments, ensuring 100% completion of safety protocols and standard operating procedures
- Conducted 192 training classes
ISS Representative
Amazon
Las Vegas, NV
05.2023 - Current
- Maintaining the link between Corporate Retail Teams and the Fulfillment Center
- Consistently log all data when and where appropriate, Liquidation log, Retail Request tickets, etc.
- Maintain a minimum 80% success rate in resolving in-bound ticket requests within the defined SLA
- Help educate Problem Solvers on how and when to use ISS & Catalog for problem resolution
- Oversees and logs all items on the ISS Damaged pallet
- Accountable for making sure that all Retail Request tickets get prompt response and resolution, meeting SLA where appropriate
- Communicate with ISS Coordinator and direct Manager on ISS Tickets, ticket status and weekly summary of pending tickets and open issues
- Reporting & re-escalation of tickets submitted to Retail, Vendor Management and Catalog
- Accountable for keeping track of open aging ISS tickets across the FC and responsible for participating as onsite escalation contact, where and when appropriate
ICQA Warehouse Associate
Amazon
Las Vegas, NV
11.2024 - Current
- Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
- Utilized warehouse management systems to track inventory levels, locations, and movement throughout the facility.
- Increased warehouse efficiency by implementing ICQA processes and procedures.
- Participated in cross-training programs to increase versatility within the team and support various roles as needed.
- Maintained a clean and organized warehouse environment for optimal productivity.
- Managed inbound shipments, ensuring accurate recording and storage of products.
- Sorted and delivered materials to different work areas and staff.
Education
Bachelor of Science - Nuclear Engineering
Thomas Edison State University
Trenton, NJ06-2026
Associates - Electric Engineering
ITT Technical Institute
Las Vegas, NV12-2015
High School Diploma -
John F. Kennedy
Tamuning, Guam06-2011
Skills
- Adaptability
- Thorough Quality Assurance
- Effective Communication
- Skill Training and Guidance
- Prioritization and Multitasking
- Proficient in Computer Applications
Timeline
ICQA Warehouse Associate
Amazon
11.2024 - Current
ISS Representative
Amazon
05.2023 - Current
FC Warehouse Associate
Amazon
05.2021 - Current
UIS/Mansort
Amazon
05.2021 - Current
Bachelor of Science - Nuclear Engineering
Thomas Edison State University
Associates - Electric Engineering
ITT Technical Institute
High School Diploma -
John F. Kennedy