Kamali ferguson
Bristol,Connecticut
Summary
Dynamic and reliable professional with a proven track record at ShopRite, excelling in customer service and effective team collaboration. Demonstrated initiative in enhancing customer satisfaction and maintaining a safe environment. Skilled in problem-solving and lot management, ensuring efficient operations and a positive shopping experience for all patrons.
Developed strong organizational and multitasking skills in fast-paced, customer-focused environment. Seeking to transition into new field where effective communication and meticulous attention to detail are valued. Committed to leveraging these skills to contribute to new role.
Overview
3
3
years of professional experience
Work History
Lot Attendant
ShopRite
Bristol, CT
09.2021 - 08.2024
- Assisted customers with inquiries, enhancing overall satisfaction and service experience.
- Maintained a clean and safe environment for customers by regularly patrolling and removing debris from lots.
- Assisted disabled patrons with special parking accommodations, ensuring their needs were met within ADA guidelines.
- Enhanced customer experience with friendly demeanor and prompt assistance when needed.
- Escorted drivers to vehicles and helped load or carry large items.
Bagger
ShopRite
Bristol, CT
09.2021 - 08.2024
- Packaged customer orders efficiently, ensuring accuracy and quality control.
- Assisted in training new team members on bagging procedures and safety protocols.
- Collaborated with cashiers to streamline checkout process, enhancing customer satisfaction.
- Implemented best practices for bagging techniques to optimize speed and reduce waste.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Education
High School Diploma -
Harry S Truman High School
The Bronx, NYSkills
- Trustworthy performance
- Initiative-taking
- Lot patrol
- Lot management
- Customer service
- Problem-solving
- Effective team collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Attentive listening
- Relationship building
- Customer interaction
Languages
English
Full Professional
Timeline
Lot Attendant
ShopRite
09.2021 - 08.2024
Bagger
ShopRite
09.2021 - 08.2024
High School Diploma -
Harry S Truman High School