KAMALJIT SINGH
Flemington,New Jersey
Summary
Seasoned Quality Assurance Technician with 5 years of experience in the field. Highly methodical and diligent in managing rigorous inspection schedules and collaborating with leadership to solve production problems. Skilled in prioritization and multitasking, with exceptional communication and organizational abilities. Committed to paying impeccable attention to reviews and auditing procedures, ensuring quality and accuracy. Experienced in handling multiple projects in highly competitive environments. Possesses solid interpersonal and collaboration skills to effectively work with teams.
Overview
16
16
years of professional experience
Work History
SENIOR QUALITY ASSURANCE TECHNICIAN
Cryoport Systems Inc.
02.2020 - Current
- Executed efficient and accurate inspections following established procedures
- Consistently communicated inspection results promptly to relevant teams.
- Identified non-conforming material and initiates NCR's (Non-Conforming Material Reports) with Corporate QA for processing
- Coordinated calibration activities with equipment and corresponding suppliers
- Compliance checks for raw materials
- Ensured compliance to various global regulations and the compliance strategy
- Maintained the updating of Quality System procedures and associated documents.
- Achieved seamless training and efficient record coordination in collaboration with Logistics Manager
- Executed and oversee validation protocols on the field to facilitate operations
- Managed team of direct reports as well as perform day to day functions
- Managed clients' fleet on demand and provide real-time feedback.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adjusted, repaired and replaced defective parts and materials.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Evaluated effectiveness of corrective actions, making adjustments as necessary to maintain high levels of quality performance.
- Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
QUALITY INTERN
Nutricia North America
05.2019 - 08.2019
- Contributed to multiple aspects of quality management programs, working closely with the Quality Associate Manager.
- Oversaw the management of daily requests for finished product sampling, shipping, and testing.
- Established solid rapport with plant leadership teams and Quality Associate Manager
- Prepared regulatory SOPs and guidance documents
- Demonstrated strong commitment to upholding food safety standards through involvement in policies and programs like HACCP, GMP's, sanitation practices, food defense strategies, pest control procedures,and promoting continuous quality improvement
- Successfully adhered to a structured timetable for showcasing service offerings and overseeing facility upkeep
- Handled the coordination of weekly environmental monitoring swab sample collection, sending them to the testing facility, and maintaining a log of the outcomes
- Conducted daily sensory evaluations for finished products and oversaw retention program
- Contributed to cleaning verification efforts through tasks such as record review and on-site verification
- Reviewed artworks for products globally, including harmonization of global label standards.
- Interpreted analytical data, converting to technical documentation for use in training manuals and standard operating procedures.
- Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.
FOOD DEMONSTRATOR/SALES ADVISOR
Brar's, Fancy Food Show
08.2018 - 08.2019
- Effectively conveyed information about products to ensure customer satisfaction
- Maximized sales volume for specific food items such as Rasmalai and Samosas
- Contributed to maintaining cleanliness and organization of all displays as a key member of the facility services team.
- Implemented an organized itinerary for presenting service products and managing facility maintenance.
- Influenced purchasing decisions by sharing personal recommendations based on product knowledge and taste preferences.
SALES ASSOCIATE
Old Navy
08.2018 - 01.2019
- Generated positive customer feedback by delivering excellent service
- Places highest importance on assisting customers over any competing tasks
- Managing inventory to ensure adequate availability of merchandise
- Provided informative guidance regarding advantages of the Old Navy Card.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
DESK RECEPTIONIST
Sonia Handbags Design Inc
01.2009 - 06.2017
- Facilitated communication between clients and business owner during meetings
- Strengthened ability to interact with clients
- Proficient in utilizing various computer software including email and social media platforms.
- Offered resourceful assistance to customers at meetings.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
SALES ASSOCIATE
Sears
06.2016 - 08.2016
- Operated cash registers and managed monetary transactions.
- Ensured proactive customer assistance
- Maximized brand visibility by leveraging in-depth product expertise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor Of Science - Applied Nutrition
Montclair State University
Little Falls, New Jersey01.2020
Skills
- Ability to use programs affiliated with Microsoft Office: Excel; PowerPoint, Publisher; Word
- Ability to collaborate with others and work as a team
- Ability to troubleshoot any complications Patience is key
- Well oriented when it comes to time management
- Excellent at multitasking
- Ability to lift up to 50 lbs
- Facility Tours
- Staff Training
- Assessment Tools
- Strong interpersonal skills: Impeccable written and oral communication skills
- Information Updates
- Continuous Improvement Strategies
Timeline
SENIOR QUALITY ASSURANCE TECHNICIAN
Cryoport Systems Inc.
02.2020 - Current
QUALITY INTERN
Nutricia North America
05.2019 - 08.2019
FOOD DEMONSTRATOR/SALES ADVISOR
Brar's, Fancy Food Show
08.2018 - 08.2019
SALES ASSOCIATE
Old Navy
08.2018 - 01.2019
SALES ASSOCIATE
Sears
06.2016 - 08.2016
DESK RECEPTIONIST
Sonia Handbags Design Inc
01.2009 - 06.2017
Bachelor Of Science - Applied Nutrition
Montclair State University
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